Located near Gulbenkian Museum, Novotel Lisboa offers a tranquil retreat with a poolside bar and garden. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants. With kids' meals available and dry cleaning/laundry services on hand. Guests appreciate the helpful staff.
At Novotel Lisboa, you'll be just a 5-minute drive from Avenida da Liberdade and Rossio Square. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at A BICICLETA, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a terrace, and a garden are other highlights. Fellow travelers like that it's just a short walk to public transportation: Praca de Espanha Station is 7 minutes away and Sao Sebastiao Station is 11 minutes.
At a glance
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Hotel size
249 rooms
Arranged over 11 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 12 per day)
Electric vehicle charging point on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Playground
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Working away
Meeting rooms
Conference space (2971 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Seasonal outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
26-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 16 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
Swimming pool
The property will be renovating from January 20 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
Bar/lounge
Front desk
Lobby
Guests will have access to the following alternate facilities during the renovation:
Business facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 39 per pet, per day
Parking
Self parking costs EUR 12 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 543
Also known as
Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon
Frequently asked questions
Does Novotel Lisboa offer free cancellation for a full refund?
Yes, Novotel Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Lisboa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Lisboa?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 39 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Novotel Lisboa?
Yes. Self parking costs EUR 12 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Lisboa?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Novotel Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Novotel Lisboa and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Novotel Lisboa?
Yes, there are 2 onsite restaurants.
What's the area around Novotel Lisboa like?
Novotel Lisboa is a short 7-minute walk from Praca de Espanha Station and 10 minutes' walk from Gulbenkian Museum.
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Reviews
Novotel Lisboa Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.4
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with many reviewers praising its quality and variety. (36 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Restaurant
Location
Air conditioning
Children
Bed
Family friendly
Food
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Great hotel, very clean, great breakfast.
Cristina
Cristina, 2-night trip
Verified
8/10 Very good
Apr 18, 2026
The staff was very friendly and helpful. The rooms were very clean and the location is great.
Lamprini
Lamprini, 4-night trip
Verified
6/10 Good
Apr 10, 2026
Hotel is under renovation so facilities are not up to date. Room was perfect though and breakfast was good as well, though the location lacks
Henri
Henri, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
I had a really nice room and the staff was really helpful
Lisa
Lisa, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Very nice hotel. Excellent breakfast. Fantastic customer service.
Aidin
Aidin, 5-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Great staff, Clean, and great pool area
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
May 27, 2025
I enjoyed every minute of my staying at the place staff are friendly and helpful i will be back
Mohameden
Mohameden, 4-night trip
Verified
8/10 Very good
Sep 14, 2025
Courteous and friendly staff
Mary-Jane
Mary-Jane, 2-night trip
Verified
6/10 Good
Jan 2, 2026
Staff and people were great and friendly. The down side was that the room was very hot. We let the staff know and they offered us a new room, but they explained that it would be the same because of the way the AC/heat system works so we didn't bother. The restaurant was also very busy. Food was ok.
My Linh
My Linh, 4-night trip
Verified
6/10 Good
Sep 14, 2025
Nice staff. If site seeing, you want something closer to the city center
Mark
Mark, 1-night trip
Verified
8/10 Very good
Mar 17, 2025
Meals in on site restaurant were very good and reasonably priced
Elizabeth Anne
Elizabeth Anne, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2024
Great hotel, felt safe and nice breakfast
Ernesto
Ernesto, 9-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Well located and comfortable room.
Ronan
Ronan, 7-night trip
Verified
6/10 Good
Feb 11, 2026
Having the TV working in each room. First room had no TV working as it could not find the source. We were moved to another room and still no working TV. Finally in our 3rd room it was working. In the last 2 rooms there was no telephone.
I would have expected better. The staff was very helpful in finding us a room that had a working connected TV.
David
David, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2024
Nice comfortable stay. 20 min easy drive to all attractions
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 14, 2024
It was very comfortable, clean and very hospitable check in
Jodie
Jodie, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2024
Everything there is very very good and the staff are amazing
Wellington
Wellington, 5-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Excellent breakfast. Easy walk to museum and parks. Easy transportation to airport.
Jun
Jun, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2025
Hotel staff excellent, extended our checkout time at request. Zoo, lidl, shopping mall walking distance.
Aminur Rahman
Aminur Rahman, 3-night trip
Verified
8/10 Very good
Jul 30, 2025
Great hot breakfast buffet. Fresh ground coffee and you can choose the type of coffee from the machine. There are water refill stations in the lobby. The pool is small and was always busy. There are restaurants and shopping that are walking distance.
Connie
Connie, 5-night trip
Verified
10/10 Exceptional
Mar 20, 2025
Really comfortable
Aline de
Aline de, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2025
Amazing
The location is amazing, the bed is comfortable, it was perfectly clean, the service was fast and on time.
Myriam
Myriam, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2024
Nice stay in the new part of Lisbon. Nice outdoor pool! Staff are very friendly and helpful!
Monika
Monika, 1-night trip
Verified
8/10 Very good
May 19, 2025
The staff were great. Hotel rooms were comfortable and as expected for this class of hotel.
Breakfast was good.
The location was convenient but not much to do around the hotel. It served our purpose well. Easily fixed by a short taxi ride into the old town.
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
Jan 9, 2025
Good hotel close to the airport. Modern, clean, with restaurant on site. Our room was a bit jot, but it always happen in Europe with the air conditioner.