We arrived into Lisbon on April 28/25 - two hours after the big power outage that hit Spain, Portugal and France and it was pandemonium! It took 6 hours to get to the hotel from the airport (normally a 33 minute bus ride). The staff at the hotel, who were underfed, stressed and overworked that day, were so kind, accommodating, and gracious. They helped us find a place to eat as all restaurants were closing because they were running out of food. They brought our suitcases up for us, escorted us up the dark stairways with flashlights, and offered us as much information as they could, in addition to complimentary port and pasteis de nata. I learned the next day that all they had eaten was bread that day. The following morning, when internet and power had been restored, we were able to eat at the hotel restaurant for their buffet breakfast and it was so delicious, with a varied selection (I ravaged the iberico ham and the goats cheese and don't get me started on the whole wheat bread). Obviously, with no electricity we couldn't run the A/C but there was a window overlooking the square that opened fully so we could get some air. And the pitch black shower was an adventure (good water pressure, nice towels, very comfortable bed and pillows, small room). Great jubilation in the square that night when the power came back on. Will definitely always stay here when in Lisbon and you should too!