Does Old Swan offer free cancellation for a full refund?

Yes, Old Swan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Swan?

Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Old Swan?

Yes, there's free self parking.

What are the check-in and check-out times at Old Swan?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Old Swan and nearby?

Have fun with nearby activities like fishing and hiking, and practice your swing on the nearby golf course. Enjoy amenities like a picnic area and a garden.

Are there restaurants at or near Old Swan?

Yes, there's an onsite restaurant.

What's the area around Old Swan like?

Old Swan is located by the river, a short 1-minute walk from River Windrush.

Old Swan, Witney: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 4, 2025

Fantastic stay. Enjoy our time here.

Mitchell, 1-night trip

10/10 Exceptional

Aug 14, 2025

Fab oldie worldie

Loved the hotel and restaurant, such a beautiful building and rooms, outside lovely too, with croquet, giant chess and hoopla. Food was very nice, we had evening meal and breakfast. Staff friendly and attentive too. We’re definitely coming back. Fab location.

Caroline, 1-night trip

8/10 Very good

Jun 26, 2025

lovely quaint period property in a great location , few small things need attention , lack of signage, warm beer , cold coffee , outside patio needed cleaning , staff were trying but seemed under pressure

Vincent, 1-night trip

4/10 Fair

Jul 9, 2025

The cottage is very dirty and has a strong unpleasant smell — it really needs a deep cleaning. The service is not professional, and the food is poor

Wei, 1-night trip

8/10 Very good

Apr 14, 2025

Lovely position , good if travelling with dog .

Good venue for dog owners. Adjacent fields and walks . Bedrooms for dog owners a little tucked away . Gorgeous food but pricey . Breakfast good but let down by tepid coffee and cheap bread for toast . Overall very comfortable.

K, 1-night trip

10/10 Exceptional

Dec 9, 2022

Beautiful character hotel

Lovely stay in a beautiful countryside location. The hotel room was well equipped, the venue itself has lots of charm and character and the staff were very friendly. Food was amazing!

Carly, 1-night trip

10/10 Exceptional

Sep 1, 2022

Everything was wonderful!!!

Mary, 2-night trip

10/10 Exceptional

Aug 10, 2024

Accommodated our dog very well. Excellent, friendly and helpful staff with a particular mention for Tiberius! A very relaxed environment.

Paul, 1-night trip

10/10 Exceptional

Feb 2, 2024

Beautiful place and the food was amazing! Just need to put a mirror, plug and chair in the same area in the room and it would be perfect (minor thing in a room that was otherwise lovely).

Brett, 1-night trip

10/10 Exceptional

Apr 30, 2024

Brilliant stay, check in was quick and smooth. Show to our rooms which were clean and spacious with large king bed. Staff were excellent during the stay and even did us a meal which wasn't on the recently updated menu. Breakfast freshly cooked and again adapted the choice for my colleague.

john, 1-night trip

10/10 Exceptional

Oct 5, 2024

Lovely stay in the countryside.

Recently stayed at the Old Swan for our wedding anniversary and it was a really nice hotel and restaurant. Lovely little gem in the middle of the countryside, a building with a lot of character. The room was nice and the bed was comfortable. The shower was good, although would be no good if you were very tall! The games room in the pub was great, we spent our afternoon playing shuffleboard and a Cotswolds version of monopoly. We had dinner and breakfast at the hotel, both of which were very nice. The staff were attentive and friendly. I would highly recommend this hotel.

Debbie, 1-night trip

10/10 Exceptional

Dec 30, 2023

There is nothing not to like. I have stayed at 5 star hotels all over the world - this is hands down one of the best I have ever stayed at. Beyond unbelievable service.

AROOG, 1-night trip

6/10 Good

Sep 16, 2024

Not a great stay!

Okay! However short staffed. Not an over welming experience. Would have expected a much better staff friendlier atmosphere for the price of the room! Food just okay! Not worth the money to stay there!!

Michael John, 4-night trip

8/10 Very good

Nov 12, 2024

Not all rooms are as indicated in the photos. We booked a Deluxe Room based on the photos on the website. Upon arrival we were given a room with low ceilings and only a few beams. We requested the room, as shown on the website, which is called the Early and they did move us to that room. The second night we had no heat in the room and it was cold. The manager came up and said he’d contact maintenance. After a while we went to check on things and told that maintenance was not attending that night and they brought us two heaters, which basically did nothing. We ended up putting one near the bathroom to try to heat up the bathroom. When we mentioned in the morning that the heaters didn’t really help, we received a “sorry about that”. We feel that some type of discount should of been at the very least offered. Would we stay there again, probably yes but we would make sure that the heating works.

Janette, 1-night trip

6/10 Good

Jul 6, 2025

Disappointing for 500$ a night. Shower doesn’t get warm. WiFi doesn’t work. Breakfast was included but didn’t taste great. There was no beautiful garden or walking area around the property like I imagined and when I asked the front desk the walking path pamphlet they gave me is a dangerous one car road with no footpath. On my own I discovered that the sister property across the street has a decent walking path along the river. It just doesn’t match up the expectations created by their website. This feels like a 3 star hotel not 5 star.

Ritu, 1-night trip

4/10 Fair

Jul 5, 2025

5 * ???

Bedroom not well ventilated as only a small window in bedroom which could only be opened slightly. Everywhere looked a bit tired and in need of refurbishment. WiFi took long time to connect. Poor reception on TV in room. Not sure how this hotel has a 5 star rating.

Sally, 1-night trip

2/10 Poor

Jul 2, 2025

FALSE ADVERTISING: I selected the Old Swan Hotel specifically because the listing on Expedia stated that the property offered air conditioning—an essential amenity for my stay. Upon arrival and check-in, I immediately noticed that the room was uncomfortably warm. I searched for the air conditioning controls but could not locate any. I then approached the front desk to inquire, and the receptionist informed me that the hotel does not have air conditioning in any of its rooms. This directly contradicts the information provided the Expedia site at the time of booking. This discrepancy constitutes false advertising and significantly impacted the comfort and quality of my stay. I feel misled by the inaccurate listing and believe this situation reflects a bait-and-switch experience.

Thomas, 1-night trip

4/10 Fair

Jul 1, 2025

Disappointing stay at the Old Swan

A disappointing stay overall. Here’s why: We had two room, one for me one for my mother. 1. There’s not enough staff, we had to wait for someone to assist us every time we went to reception. There was always a wait at the bar because there was only ever one person serving. 2. On the evening of check in, my mother was asked to change rooms the next day since a mistake was made in their system. 3. If you’re thinking of doing some work while there, forget it. The WiFi will not connect. I waited overnight until it finally work, the staff just shrug and say there’s nothing they can do. 4. The restaurant menu is disappointing. Fish and chips and burgers and pasta. Nothing special and not even reasonable prices. The staff are young and untrained, they leave cutlery on the table that you won’t use. 5. The gents toilet was dirty. The toilet was not cleaned whilst I was there. See photo. Toilet brush was filthy. 6. The garden furniture with old and rickety. A large garden umbrella blew over one afternoon and nearly hit a guest. 7. Room change late, came back from a day out at around 4.30 and room had not yet been made up. Overall, it feels like they are running the place on a limited budget and cutting corners. It’s not really a professionally run hotel, disappointing. Could be so much better.

Gerard, 2-night trip

4/10 Fair

Jun 26, 2025

Doesn’t live up to the hype

Let’s start with the positive, beautiful location and convenience for exploring and love the history of the buildings. That history comes with downsides, rooms are very small, drains always blocked and the towel rail was burning hot the whole time. Our room was next to the kitchen so always noisy. The service was inconsistent (mostly bad) and the food was average to poor (called it a risotto but came out looking like week old sushi rice). Much potential but needs some TLC, staff training and leadership.

David, 4-night trip

8/10 Very good

Jun 25, 2025

Nice stay

Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.

Samantha, 1-night trip

10/10 Exceptional

May 23, 2025

Lovely location and friendly staff

Chris, 1-night trip

4/10 Fair

Apr 20, 2025

After visiting the pub before checking in, things looked promising, it was very lovely and cosy. We checked in and were shown to our 2 rooms, through the side entrance. The entry way was dark tired and messy. The rooms at first glance looked lovely when first shown them, however once we had settled in the rooms were tired, dark and dirty. Lots of stains on the walls, floors and soft furnishings. The bathroom of the Harold was boiling, what was first thought to be underfloor heating was instead confirmed as the hot pipes, it was unbearable and heated the room up too. The Simpson room was dusty and no slippers were supplied but some old used ones were found in the dressing table drawer. The advert said there was air conditioning in both rooms, there was not. The Harold room was by a gate which was right next to a gate which was being used constantly. Both rooms were underneath family’s and a child could be heard running around. Other guests were not considerate of others in their rooms and so we were awake from around 6am. A poor hotel and a poor stay! Do not recommend.

Cody, 1-night trip

10/10 Exceptional

Mar 4, 2025

Great place to stay, good food, would definitely stay again.

M, 1-night trip

8/10 Very good

Mar 2, 2025

Excellent location in charming countryside and just a short drive to Witney and Burford. Staff were helpful and welcoming. Historic property with traditional pub feel, a log fire, cosy armchairs and nice gardens. Food in the pub was standard pub fare, fairly average and expensive but you are paying for the location. We had a lovely stay here.

Kate, 2-night trip

6/10 Good

Feb 16, 2025

Although understanding it’s an old place, the bathrooms needed desperately updating and a deep clean. This was due to mold and heavy dust. WiFi didn’t work day 1 but did day 2.

SEAN, 1-night trip

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Does Old Swan offer free cancellation for a full refund?

Are pets allowed at Old Swan?

Is parking offered on site at Old Swan?

What are the check-in and check-out times at Old Swan?

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Are there restaurants at or near Old Swan?

What's the area around Old Swan like?

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Old Swan Reviews

Excellent

9.0

9.4

9.0

7.6