Unfortunately, our stay at The Chancellor on Hobson was disappointing. The room had a terrible smell, which meant we had to keep the outside door open the entire time just to get some fresh air. The flooring just inside the door was rotting and lifted, making it a bit of a hazard. The shower was only shoulder height, which was really inconvenient, and the bath had visible chunks missing. Overall, the room felt very run-down and poorly maintained.
That said, the one saving grace was the staff—they were absolutely amazing. Friendly, helpful, and genuinely welcoming. It’s a shame the room didn’t live up to the same standard.