The first night I reported that we were having some type of plumbing issue. The front desk said “ well nobody else reported that”. They didn’t do anything so I stayed in a room that sounded like a jet was taking off every time someone showered. On the second night we didn’t have towels and wash rags, they were apparently out. We ordered room service, no utensils and food was so cold it we couldn’t eat it. There was no microwave of course. We wanted ice for our water, the machine didn’t have ice just bags of water. I have a video of the shower issue.
Demethia
Demethia,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
Poor service
Leshon
Leshon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Love this place
Kyle
Kyle,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Quick book at a great rate and nice hotel. Pet friendly, really helped me out. Parking feels so far from the hotel but they do have valet and nice amenities
Victor
Victor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Solo traveler
Loved my stay here! Very clean and convenient to the events I was attending while in Atlanta and also the airport. Breakfast was great! Apparently the restaurant and in room dining menus are completely different which is an inconvenience.
Front desk could use some improvement after hours.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
My little hidden gem!
The Shane is a very nice hotel. This was my first time staying there. I loved the atmosphere and how clean it was. The price for the stay was reasonable as well. The staff was very friendly and helpful. I will be staying again!
Sha
Sha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Aubrey
Aubrey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Was a amazing day
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Great service from every Kimpton employee
Holly
Holly,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Great value
Hotel was so clean and new
Very happy I chose it
ellen
ellen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Jibril
Jibril,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 27 日
Do not stay here if you have a pet
They claim to be pet friendly. My husband takes his diabetic service dog everywhere ( his registered service dog as he is a veteran) I’m there on Mother’s Day to go to a concert ( my gift) starting at 7:45 they start texting him to return to the room because our dog is barking. ( she barks she. People are outside our door) finally demanding we return. We came back when we got there she was sleeping. They text me again 30 minutes later saying they were calling the police because she was barking. I responded with a fine stamp picture of my dog sleeping at my feet not barking. I completely missed the concert lost about 800 in tickets for them to harass and my to me about my dog. It was a complete different dog. Never offered an apology or any compensation The fridge didn’t work either which I have to have to store her insulin. If you pet friendly you can’t harass people at 745 because she barks if someone is T the door. You should have designated floors for people with pets. Staff was totally rude and just the worst Mother’s Day ever thanks to them.