Stayed in a Kimpton hotel before in Beverly Hills which was 10/10...but this Miami South Beach branch was more like a 4/10 sadly... Room was extremely poorly attended too which dead bugs everywhere / squished on walls, sticky & dirty floors, a terrible smell from the mini fridge and a really strange door that looks like it's open everytime you shut it. On top of that they have 2 pools, but the one that's right outside of our rooms was extremely filthy and unintended too (towels were never replenished). Overall a bad experience.
Amanjit
4 晚行程
8/10
Patrick
1 晚家庭旅行
2/10
The hotel is falling apart! From the horrible customer to the torn up furniture and pieces of the hotel literally falling apart! Whatever management has taken over this hotel, is completely ruining it!
I have been coming here for more than 5 years now and I can honestly say whatever they are doing is nothing!
The hotel is raggedy. The patio furniture is all broken and torn up. The rooms and halls always have a moldy smell and the rooms themselves are torn up. Tissue holders broken, fridges that are barely cold. And let’s not start with the incompetent staff at the front desk. Many can barely speak English and worse, they never answer the phone, leave you hold and never return, it’s not a great place to go any longer. I will be taking my business elsewhere.
Lakeisha
2 晚行程
10/10
Great hotel, great rooftop pool with great vibe and great service from the staff
Mark
5 晚行程
8/10
Laurence
1 晚商务旅行
4/10
Absence de serviette a la piscine, meme après avoir demandé pour son enfant de 2 ans
Demande de chambre non accessible pas respecté comme indiqué sur la réservation
La nourriture au restaurant pas très bonne, beaucoup trop salé
Florian
2 晚家庭旅行
10/10
I been coming for the last 4 years. It one of the best hotel I ever been. I love it.
Juan
3 晚行程
10/10
Marine
3 晚行程
10/10
Excellent Hotel, Great Location to South Beach Ocean Drive etc., extremely friendly and attentive staff in all areas from check-in to departure-outstanding!
Thomas
2 晚行程
8/10
Carsten
3 晚家庭旅行
10/10
Kamilla
5 晚行程
2/10
Elevator not working in our building. No coffee maker in room. Parking fee $45 per night. Never again.
Roland
2 晚行程
10/10
Brittany
2 晚行程
10/10
Luis
3 晚行程
8/10
Staff were amazing 👏 friendly and professional.
brett
7 晚结伴旅行
10/10
Fabulous hotel, great location, cleanliness spot on, great roof top pool area, nice atmosphere, very friendly staff! Love Kimpton hotels, stayed in them before in the states would definitely recommend and come back!
Caren
5 晚家庭旅行
8/10
Danielle
9 晚行程
6/10
Antwan
1 晚行程
10/10
Trina
1 晚家庭旅行
10/10
Great experience. Great room, great patio great pool.