Very underwhelming service. Not able to change 2 weeks ahead of the stay date.
I made booking on a wrong day via Expedia portal. The date defaulted on a portal two weeks ahead. I have noticed my error as soon as I received email confirmation and the staff wouldn’t answer my calls nor messages to change the booking, even though it was 2-weeks ahead. Shocking service in a good looking hotel.
Kris
1 晚行程
2/10
Very bad.. I rate the hotel one star.. The reception is very bad and the treatment of the staff is very bad. And the room is small.
MUNA
6 晚结伴旅行
8/10
Anders
2 晚行程
8/10
真实旅客
2 晚行程
8/10
It was a really nice experience to stay here. Just a step away from the sea, with nice view from the window. Rooms are newly renowated and really clean.Breakfast was really good and fresh. Good coffee. Bad condition of the building outisde and for the swimming pool. No "additional points" unfortunatelly. Just to sleep and eat rather not spending and enjoying long time there.
Agata
1 晚行程
8/10
Christian
9 晚行程
8/10
Ghada
2 晚行程
10/10
真实旅客
1 晚商务旅行
10/10
Perfect location, suberb view, clean hotel and lots to do in the area.
Marcin
7 晚家庭旅行
8/10
Renate aase
3 晚行程
8/10
Tommi
6 晚行程
8/10
Fint plassert hotell, rett ved stranden. Vi likte godt at det var litt utenfor sentrum av Sopot, slik at det var roligere og mindre mennesker. Servicen kunne vært bedre, men her tror jeg engelskkunnskapene til personellet var medvirkende. Vi følte vi fikk lite informasjon om hotellet på engelsk.
真实旅客
5 晚行程
10/10
Vendula
4 晚家庭旅行
10/10
ALEKSANDER
5 晚家庭旅行
10/10
Bardzo przyjemne miejsce.
Malgorzata
2 晚行程
10/10
Everything was clean, staff was friendly, could not have been better.
Sean
2 晚结伴旅行
10/10
真实旅客
1 晚家庭旅行
8/10
Maciej
2 晚行程
10/10
Hossien
1 晚行程
10/10
Filip
1 晚行程
10/10
Katarzyna
2 晚商务旅行
10/10
Wszystko bylo super tylko wlaczenie tv troche skomplikowane.