The hotel is near the Haymarket Station, extremely easy to get there. The lobby is clean and the receptionists are very very friendly. The room is also very clean and the heater works very well. By the way, I didn't see wheelchair friendly facilities, if you have big and heavy luggage, you might need some weight training...
真实旅客
1 晚结伴旅行
6/10
本人透過hotel.com book 了25/10. 28/10 . 29/10 三晚. 28/10 再去check in 時那位男職員說我只book 了一晚28/10. 就算我給29/10晚的確認号碼. 他亦話無此確認碼. 要我自已打电話向expdia 搞清楚.
他連睇一睇29/10 的人客名單都唔肯. 後來他又突然醒覺話有人booking . 人在異地. 費時嘈
但佢要我28/10 上午先 check out , 寄存行李.下午再check in. 他知唔知自己酒店冇电梯!!
結果就搬了三次行李上落樓梯
The hotel staff is very nice. The hotel does not have lift. U need to prepare to move your luggages upstairs.
真实旅客
6/10
Actually we did not stay in this hotel, and we were arranged to other Guest House nearby due to overbooking. We were not satisied with such arrangement since we booked 3 stars Hotel rather than Guest hotel, and we also found many customers were all arranged to other different hotels. However, I could accept the excuse of OVER booking and I was not satisfied with such accidental arrangement.
Pei
6/10
Hotellet lå i en kortere gangdistance fra centrum, hvilket var dejligt. Personalet var meget imødekommende og servicemindede. Selve værelset var ikke det allerbedste. Det var ikke komfortabelt at sove der. Sengen var meget hård og puderne var flade. Badeværelset var i ringe stand. WC-rulleholderen hang ret løst, toilettet lækkede og bruseren trængte til at blive skrubbet, for at få skimmel af mellem fliserne.
Vivian
2 晚行程
10/10
Kevin
4 晚行程
10/10
Lesley
3 晚行程
8/10
Alejandra
5 晚家庭旅行
8/10
La calidez del hotel. Solo que tiene muchas gradas y no hay elevador para las maletas
Bessy
13 晚商务旅行
8/10
The property is in a brilliant location, only 10 min walk from the castle. The hotel is nice, however there are aspects of the decor which are dated and could do with updating.
Andrew
1 晚家庭旅行
8/10
We have stayed twice so far & both times the staff are always very friendly.
JORDANA
2 晚行程
8/10
robert
4 晚行程
8/10
The staff were fantastic and so friendly. We stayed in a standard room which was decent in size with a lovely en suite. My only complaint was cleanliness and there was an awful drain smell from the bathroom the whole of our stay. Everything else was fab!!!
stephanie
2 晚行程
8/10
Quite old building and not everything in perfect condition, but in overall clean and as expected for the price. Very close to City center and good transport link.