this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
charlotte
charlotte,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Us
Excellent
Robin
Robin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Hotel staff were amazing.
Location and the building was spectacular!
We went to the spa and this was a bit disappointing, there were no locker keys so had to take my clothes and bag into the swimming area. We were told we would be given gowns and slippers but they didnt have any , we had to wait for somebody to go and find gowns but they didnt have slippers.
The showers did not have any shower gel or shampoo the bottles were empty.....the machine to spin costumes was broken and no plastic bags for wet costumes
The water bottles to get a drink in the Pool were empty!
I am a member of a Gym where i live and all of the above things are a priority so i was very surprised that all of thiese things were lacking! We didnt bother to go back to the spa the next day!
Our bedside tables and lamps were covered in dust!
The patio area outside of our room could have done with a sweep and power wash....too dirty to sit out there which was a shame!
Food was really good.... that is the afternoon tea, dinner and breakfast!
Reception staff were really helpful!
jacqueline
jacqueline,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Idess as I for Luton airport
One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but it would have been good if they knew. Lounge area pretty tired but I note the place is closing for changes in late September. Grounds were great and would have been nice to have more time to use the pool and spa facilities. Would definitely come again
Sonja
Sonja,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Amazing!
Absolutely amazing stay! The service is excellent, the staff is very helpful and friendly! The facilities are splendid and the bed is very comfortable! Not noisy at all. Beautiful outdoors too. Will definitely be coming back
sarah
sarah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 25 日
The nineteenth hole, also known as the clubhouse, was not open during my visit. The only available bar was a small and uninspiring lounge in the main hotel. I would not have made a reservation if I had known this at the time of booking. Additionally, the gym and spa were in poor condition—tired and dirty—urgently needing the planned upgrades. I wouldn’t consider returning until all the necessary refurbishments have been completed, especially not at the current cost.
Jason
Jason,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Patricia
Patricia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Alexander
Alexander,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Berna
Berna,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Anniversary weekend away
Fantastic weekend away for our anniversary. Used the spa, had cocktails and Dinner, plus a lovely walk round the grounds
Sally
Sally,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Karl
Karl,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Great family weekend
Generally an enjoyable stay.
However, no Gin, Port or Baileys available at any bar.
Dinner ok, expensive for what it was.
Excellent breakfast.
Good pool and facilities, but the sauna was out of order, as was the swimming costume spinner.
Beautiful grounds.
Thoroughly enjoyed the clay pigeon shooting.
Janice
Janice,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Miss L
Miss L,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
My staying in a stately home
Amazing location. Great if you are looking for a quiet retreat. Great experience staying in a stately home, close your eyes and travel back in time!
Luis
Luis,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
Dire
Standards fell well short of expectations for its reputed 5-star status. This is definitely not a spa, nor was it in any way a relaxing spa experience. Pool area was cold, poorly maintained, dirty, untidy. Restaurants were closed or full; lounge food was very delayed and Luke warm once arrived. Staff were very pleasant and doing their very best, whilst recognising (and saying to us) the hotel was ill managed and couldn’t cope. Room was ok, stifling hot, dusty around and under bed, old and tired. We wasted £350.
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Excellent !
Superbe demeure, salons et salle de restaurant magnifique, dans un immense parc. Le personnel est charmant et aux petits soins. Les chambres sont très grandes et avec tout le confort attendu.
On regrette de ne pas y être restés plus longtemps.
Eric
Eric,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Bedroom, food and Spa were top marks.
ian
ian,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Helene
Helene,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Hubert
Hubert,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Always love staying here.
Aisha
Aisha,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Lovely stay at Luton Hoo
Fabulous breakfast
Beautiful grounds
Lovely staff
Food very good esp as I'm a fussy vegetarian
Commendations to the following staff:
Abdul
Angelina
Suheb Khan
Gunjan
Chris