The hotel location is great and the service all around was wonderful. The room itself was very spacious, comfortable, and inviting. We enjoyed going to happy hour at the lobby bar and had great service from the bartender. The "breakfast included" was consistently overcrowded and running out of coffee and food options, causing us to to out for breakfast on our last day. The biggest complaint was there were only 2 of 3 working elevators, making it difficult to get to the lobby and we had to haul down our luggage 7 flights of stairs since it was always full.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Shea
Shea,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Not sure if we missed how the rules worked, but we never had any cleaning service during our stay.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Fix the elevators
Elevator didn't arrive to floor 6, we waited over 15 minutes.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Staff made this stay enjoyable. I was dispointed that my room did nto have a pull out couch with the doubles. that is my only complaint
Kathryn
Kathryn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Joowan
Joowan,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
A remarkable stay. Everything was clean, aesthetically pleasing, and comfy.
Edisha
Edisha,10 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
OhJae
OhJae,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Tarik
Tarik,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Piotr
Piotr,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Evelyne
Evelyne,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Definitely not 9.0
This hotel was rated 9.0 on Hotels.com; however, I disagree! The Valet service did not offer to help unload bags or offer a cart for my pregnant daughter. I thought that was rude! The complimentary breakfast was unacceptable! A couple of the food trays were empty. The foods available did not appear appetizing. The four elevators were extremely slow. On a positive note, the beds were comfortable & the room was clean.
PATTI
PATTI,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Kent
Kent,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Iketta
Iketta,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Iketta
Iketta,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Tamara
Tamara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Staff was friendly and helpful. Great selection for breakfast with many dietary needs considered. Very spacious hotel, modern and clean. Rooms were large. Good location for many things. Was very quiet throughout the whole trip. Liked there was a parking garage attached.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Excellent hotel in Chicago
Excellent stay at this hotel. The hotel staff were extremely friendly & helpful. The entire vibe was fun and inviting. Beds were very comfortable, complimentary breakfast was plentiful & tasty. Highly recommend!