Lovely hotel with perfect amenities and great food in Punta del Hildago. Quiet and incredibly relaxing. Staff are amazing
Elizabeth
Elizabeth,7 晚行程
已验证
10/10 绝佳
2024 年 2 月 19 日
It was nice
Peter
Peter,4 晚行程
已验证
10/10 绝佳
2024 年 8 月 4 日
Es war mal wieder ein toller Aufenthalt. Wir mögen vor allem die Ruhe. Hier ist man fernab vom Tourismus. Es ist schön entlang der Promenade zu spazieren.
Das Hotel an sich ist perfekt gelegen. Direkt am Wasser. Die Anlage ist gut erhalten. Hier wird geschaut das alles intakt ist und bleibt. Das Personal ist sehr freundlich und versucht alles Wünsche zu erfüllen.
Thomas
Thomas,7 晚行程
已验证
4/10 一般
2023 年 12 月 2 日
Extremely poor management.
Extremely disappointing. Towels, bottled water, teabags, toiletries had to be requested daily from reception!
Breakfast buffet was satisfactory, dinners very mundane. An additional charge for coffee at dinner!
€108 charge for massage by someone who was not a masseuse and arrived ten minutes late for appointment.
Addressed issues with manager who suggested a free wrap in a waterbed on my next visit to Oceano.
I will not be returning!.
Therese
Therese,7 晚行程
已验证
10/10 绝佳
2025 年 3 月 22 日
Don’t like writing reviews but this is A real find and deserves some publicity.
Super well run and renovated hotel from the 70s with a great vibe, specifically if you are into those kind of places/architecture. All rooms have direct sea view, a roof top terrace caters for endless sunshine. It is far from anywhere so you need a car ideally or rely on few bus routes. Staff are very nice and helpful. Breakfast is great with plenty of healthy options and a 3 course dinner is served to the table. You choose between meat, fish or vegetarian each morning.
I’d also mention the 20 meter heated outdoor pool which allows you to swim laps and the direct access to the public sea pool to experiment with the big waves coming across its walls. No beach here so this is the only option to swim “in the sea”. You can also go for a flat walk for miles along the coast to enjoy wildlife and the really salty air produced by the massive waves.
Didn’t test the wellness area but the decent gym with sea views and relatively modern technogym cardio and weights equipment (dumbbells up to 14kg only though).
Christian
Christian,7 晚行程
已验证
6/10 不错
2026 年 3 月 6 日
Restauranten var bra, men personalet i resepsjonen trenger virkelig en oppgradering hva gjelder hyggelig kundepleie og et smil. Følte oss ikke velkommen fra resepsjonens side.
Einar
Einar,4 晚行程
已验证
8/10 非常棒
2021 年 11 月 22 日
Overall good
It was fine, the hotel was a bit dated, but overall nice, and the view from the balcony was amazing. The beds where very hard though. Staff was friendly and helpful
Jakob
Jakob,4 晚行程
已验证
10/10 绝佳
2021 年 11 月 9 日
Spectacular location; friendly, helpful staff; excellent treatments and facilities; spotlessly clean and safe feeling with delicious food and good, well priced wine. A perfect place to escape and unwind.
Felicity
Felicity,7 晚行程
已验证
8/10 非常棒
2019 年 3 月 24 日
Несколько дней на берегу океана
Я столкнулся с тем, что дополнительные запросы от hotels.com не передаются в отели и это печально. Нужно ждать, чтобы отель подобрал нужный номер. Я заранее просил раздельные кровати, пришлось ждать пока сотрудники найдут нужный номер и подготовят его. В результате, номер предоставили на перво м этаже. Эта жалоба относится больше к сервису hotels.com, который не обеспечивает обратную связь клиента и отеля. В этом путешествии я останавливался в двух отелях и в обоих была эта проблема.
Что касается самого отеля, то с ним всё в порядке, я уже не первый раз в нём останавливаюсь и мне там очень нравится. Оценку 4 я поставил из-за интернета отвратительного качества.
Valery
Valery,3 晚行程
已验证
6/10 不错
2019 年 3 月 13 日
coin perdu au bout du monde
ambiance mortelle
mais tres belle chambre avec vu superbe sur l'océan
manque un traducteur français il n'y a pas que les allemands sur terre
真实旅客
10 晚行程
已验证
8/10 非常棒
2019 年 1 月 12 日
Romantic getaway
Amazing place to relax away from the busy tourist spots. Very calm and easy access to natural pools!
Tanja
Tanja,9 晚行程
已验证
10/10 绝佳
2018 年 12 月 15 日
We had an amazing 3 night stay here! Every aspect of this hotel is commendable, from the spacious suites to the excellent buffet breakfast. We loved the quiet elegant ambience & the beautifully decorated sitting room with the piano. We ate all our dinners in the restaurant which was such a bonus after long days of sightseeing. The food & servers were exemplary.
真实旅客
3 晚行程
已验证
10/10 绝佳
2018 年 10 月 1 日
Gerne wieder
Direkt am Meer gelegen, toller Blick, sehr guter Spa-Bereich mit sehr guten Therapeuten, leckeres Frühstücksbuffet, dazu Außenpool und Saunalandschaft. Das Hotel liegt in einem netten, wenig touristischen Dorf mit leckeren Fischrestaurants. Alle halbe Stunde fährt ein Linienbus für 1,45 € nach La Laguna und Santa Cruz.
真实旅客
7 晚行程
已验证
6/10 不错
2018 年 10 月 1 日
Very quiet
We have just returned from a week’s stay at the Océano. It was relaxing and the pool area always had sun beds available, nobody leaving towels on them first thing in the morning. One of the main problems though was there was no air conditioning and it was very hot and uncomfortable so we did not sleep well. We asked for a fan but it had very little impact. The pillows were also terrible. The room itself was nice enough with a nice spacious balcony overlooking the pool. If you are wanting to be drinking in the evening in a nice bar area you will disappointed. There isn’t anything going on and we ended up just buying bottles of wine and drinking on our balcony. There was limited choice of restaurants locally, but there were a few to choose from but the food choice was not great. As long as you like fish you’ll have plenty of choice. I do like fish but not every day!!. There is very limited understanding of English locally and in the Hotel so communication was often challenging. Google translate came in handy a few times when out and about. We used the bus a lot, going to Santa Cruz and puerto de la Cruz as they had a lot more shops, bars and restaraunts. Overall we had a nice time and if you are looking for pure rest and not much else it’s perfect. It is a health spa after all but we did not book any treatments as very expensive.
Lorraine
Lorraine,7 晚行程
已验证
10/10 绝佳
2018 年 8 月 19 日
Sehr gute Lage, Gut geführtes Hotel
Direkter Zugang zum öffentlichem Meerschwimmbad, viele Möglichkeiten, auch preiswert Essen zu gehen, man kann gleich vom Hotel aus wandern. Ruhiger Ort.
Sturz
Sturz,14 晚行程
已验证
10/10 绝佳
2018 年 4 月 2 日
Skønt hotel til afslapning og Vandreture
Helt fantastisk sted. Meget komfortable værelser og senge. Skønt med både pool og naturlig saltvandspool. Dejlig morgenbuffet og mulighed for massage yoga osv. Godt udgangspunkt for Vandreture og surfing. Jeg vil anbefale at man har lejet bil
Jacob
已验证
8/10 非常棒
2018 年 1 月 27 日
Beautiful oceans views from individual balconies. Good breakfast buffet with a changing dinner menu. A little far off the beaten path but very pleasant. A wonderful promenade to walk with restaurants.
真实旅客
5 晚行程
已验证
8/10 非常棒
2018 年 1 月 14 日
Beautiful views well maintained facilities
Hotel food was not great overall and something I ate at breakfast one morning gave me a severe reaction and sore stomach for several days after.
Marjorie
Marjorie,7 晚行程
已验证
6/10 不错
2017 年 9 月 3 日
Nice hotel but limited spa facilities
This is a lovely hotel if you want to do absolutely nothing. It is very peaceful with lovely grounds. However as a spa it is disappointing. In 5 days we could not get a slot for one facial; we got lucky on our first day when my daughter got a body peel. Eventually I was told that most guests book their treatments before arrival, so you have been warned! I tried to book a sea paddle boarding session but neither I nor the hotel could get a response from the provider by phone; I even walked up to the village to find the office. The free yoga sessions are more like stretch exercises - not a single sun salutation even. This hotel feels geared towards quite sedentary folk booking one of their designed packages of treatment, but it's just not flexible enough to claim to be a full time spa.
Susan
Susan,5 晚行程
已验证
10/10 绝佳
2017 年 8 月 25 日
Really relaxing
If you want a place to relax away from all the tourists and in beautiful surroundings, this is the place. The north of the island is another world away from the south. The hotel is clean and simple, it has a great spa and friendly staff (with limited English). The surrounding area too is small, quiet, with just a few bars and restaurants, but if chilling out is what you have in mind or trying out surfing or paddle boarding, it's perfect. The hotel do offer day trips to other towns or hiking tours which I recommend. I really loved my time here and would definitely return
G
G,4 晚行程
已验证
10/10 绝佳
2017 年 8 月 23 日
Soothing hotel with gorgeous views
Really enjoyed our stay at Océano. Spacious and clean rooms with an amazing view. Breakfast was also full of fresh fruit, pastries and scrambled eggs made to order. I also loved their sauna/spa and just relaxing near the pool in their fluffy robes. No regrets or complaints.
真实旅客
3 晚行程
已验 证
6/10 不错
2017 年 8 月 23 日
Wonderful garden , poor service
The main feature of the hotel is the garden and the pool- very beautiful and there is enough space and privacy for everyone. The pool was very clean and everything outside was well maintained. The room was also very clean. Towels were changed daily and the cleaning were daily as well. And that was all goos things.
The staff was trying hard to be polite but most of them didn't speak any english, only two girls from the reception have been able to communicate with us properly. The breakfast was very poor and boring, no change for 7 days, the same products every single day, quality of the meat ( ham, chorizo, salami etc) as well as croissants very questionable. No restaurant/ breakfast manager around, tables stayed uncleaned fir a while after guests finished and if you come a bit late you have to set your table with cutlery, cups etc. Also, no labels on the buffet food and people kept sniffing the bows or the juice jars in order to identify what exactly it is in. My partner had birthday and we received a bottle of wine which was really nice. But at the same time we didn't get a bottle opener and needed to call for this again.The menu of the restaurant was absolutely ridiculous, set menu with very scarce choice, which is shame as there was no good restaurant around and we would have had a dinner in the hotel every evening if we liked the food. The hotel overall is very outdated, 90's style, rooms-tired. Overall, no attention to details, poor service, bad value for money.
Bilyana
Bilyana,7 晚行程
已验证
8/10 非常棒
2017 年 6 月 30 日
Beware of the fiestas
The Hotel is fine but the rooms do not have a/c but that doesn't matter if you can open the windows but.....on two of the four occasions we have stayed at the hotel there has been a local fiesta in Punta del Hidalgo and the noise from the massive loudspeakers makes it impossible to sleep - and the music continues to about 3am when the locals then continue with their own party !
Martin
已验证
6/10 不错
2017 年 6 月 9 日
Seafront hotel with mostly German clients
The first impression and professional way reception was not great. Especially clarity on how the diet-programme and activities are organized leaves new guests a bit lost. The second impression is better. The dinerroom, treatment facilities, hotelpool and sauna are definitely good. The public natural seapool in front of the hotel is definitly the attraction. Itd great for some real swimming and is quite lively. The waves at high tide can be very strong and come crushing into the rocky shore. The fitness room really needs an update. It lacks good weight machines and doesn't even have basics like good dumbels, weights or an excercise bench. As for the Mayr diet that i followed and meals are well prepared. It is good but deffinitely needs more variation. The doktors treadment. Doktor Rolle was professional and interested. The other doktor i had seemed to be going through the motions. Asking me the same questions allmost every visit and aparently forgetting what i'd told her. Simply too much routine there. I think i could have done without. Finally treatments are at a good standaard. The hotel is on the north of the island which has a microclimate that has a lot more clouds than in the south. The difference is quite amazing with the south. The town is small and has a quaint little boulevard with a very restaurants and bars. The rocks are black and there is a costal pathway to a modern high lighthouse. All a bit weary but lots of local people excersising and walking there at sunset
Robert
Robert,9 晚行程
已验证
10/10 绝佳
2017 年 5 月 24 日
He pasado unos días estupendos, de absoluta tranquilidad en el hotel. El personal es muy amable y atento, las habitaciones amplias y con una vista fantástica hacia el mar.