The place appeared very nice but had bed bugs. Yes bed bugs. We saw small brown bugs crawling on the sheets after we got into bed. After close examination we saw them on the boxspring and curtains. The bed was loaded no way the cleaning staff didnt see the bugs. Phoned the night clerk and was told they were out of rooms. When asked if they would find us a room at 2am they said no. Our stay was ruined we packed our travel bags in plastic garbage bags so we could later scan for bugs and to keep strays from investing our car. Instead of immediately refunding our fees hotels.com informed us that it was up to the Grand Guest to release the funds. Luckily they did a day later. Once packed we left Key West for the mainland.
mark
mark,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Maison très accueillante avec petit jardin pour se reposer et le petit déjeuner
Très bien placé à Key West
Blanc
Blanc,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Comfortable. Clean. Quiet. Friendly.
Wonderful place and quiet location. Thank you!
Mark
Mark,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
FIRST TIMER
The weather was perfect, the food was perfect, the people were great, and the sunset was beyond amazing. And then I woke up.... and had to come back home. I will be back
Priscillia
Priscillia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Pushpaben
Pushpaben,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
The guest house is tucked away in a nice neighborhood fairly central to the attractions. It’s quiet and well maintained.
Ronald
Ronald,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Great room!
Faye
Faye,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Nivardo
Nivardo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Very nice stay
Very pleased with my 2 night stay here. Check in staff was friendly . They have free parking on premises which is a big plus. Bike rentals are also offered at this hotel. The location is less than a mile from Duval street and many local shops and restaurants.
Adriana
Adriana,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Centralt guesthouse
Dejligt guesthouse. Vi fik, hvad vi betalte for.
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Natalie
Natalie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Perfect spot with a great location
We had a wonderful stay. We interrupted Candis having lunch and she let us check in early and gave us an upgrade. Her lunch recommendations were great. There was a gentleman who worked the next few days and he was also very friendly and helpful with recommendations for activities to do during the day. We had a great stay.
Katherine
Katherine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Charming
Central location. Able to walk everywhere I wanted to go.
Bottle of wine in room was nice touch…however there were no glasses so I didn’t open bottle.
Martha
Martha,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 2 日
Arthur
Arthur,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Skønt gæstehus - kommer gerne igen
Meget imødekommende modtagelse. Skønt gæstehus. Dejligt værelse. Hyggelig lille have. Her indtages også en fin morgenmad. Centralt på en stille villavej.
Kurt
Kurt,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
We loved our stay and would highly recommend.
Kelly
Kelly,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 18 日
Dont stay of your looking for clean and quiet
Horrible would not recommend very noisey and dirty, dust everywhere and Black mold in the bathroom cause me to have an asthma attack, im quite fairly shocked at the state of the room, however friendly the staff was the room was not up to par and made me sick and had allergies and a asthma attack the entire trip.breakfast was ok and did the job but also don’t expect a good night sleep quiet hours were not observed and when brought to the attention of the staff nothing was done. Looked forward to going home, its a shame it could be a nice place to stay.
Rui
Rui,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 17 日
Expedia stated we get a free bottle of wine upon arrival. We did not. The first room we had was a room for 3 . It was very cute and plenty of room. The next room we got, since we re- booked was too small. We could not even open the suitcase without laying it on the bed. Breakfast was ok. Loved the bike rental. Very convenient location to downtown.
Birgit
Birgit,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 17 日
I thought the room was ok. The patio was nice, but the buffet area needed to be updated. The floor needs painting and the breakfast choices were limited and prepackaged.