For what was supposed to be a 4 star hotel, it was very disappointing. The first morning when we went to have a shower the water was cold. We contacted reception and they said they would have to check that it was switched on. The internet was problematic. Every time we got back to the room and tried to access the internet we had to go through the login process again. The breakfast offering was good with a large range to choose from but sadly, if you weren't there in the first hour, it was not replenished and as a result the offer became quite small. We stayed in a hotel in Viareggio which ticked every box. This one did not.
Allan
3 晚行程
10/10
Accueil attentionné et en français.
Hôtel très bien situé à la fois calme et permettant de visiter le centre de Lucca à pieds.
Compter 15mn à pieds de la gare.
Chambre spacieuse propre meublée à l’ancienne avec grande salle de bains , climatisation un peu faible.
Salon et salle de petit déjeuner avec charme et excellent petit déjeuner.
Au total un hôtel qui vaut ses étoiles avec personnel professionnel et accueillant.
LAURENT
1 晚行程
8/10
Don
2 晚行程
8/10
真实旅客
1 晚行程
10/10
David
2 晚行程
10/10
Excelente
luzia Edna
2 晚行程
10/10
The staff was very helpful and personable. My room was spacious, the bed was firm and the pillows were too flat and firm, and I like flat pillows. The breakfast was wonderful, a large variety of baked goods, hot/cold proteins ,and fruits.
Bridgett
1 晚行程
8/10
Et rart sted og venlige mennesker
Med parkerings plads tæt på mur og alt ting
dorthe
2 晚行程
10/10
Good stay overall
Christian
1 晚行程
8/10
Ignacio
3 晚行程
10/10
Maria C
1 晚行程
8/10
Ottimo hotel in posizione centrale
Ottimo rapporto qualità prezzo
ANTONIO
1 晚浪漫旅行
10/10
Guy
1 晚行程
10/10
Guy
1 晚行程
10/10
A smiling friendly welcome, spotlessly clean large room with a super comfy bed and a spacious bathroom with excellent big shower. What more do you need.
Lovely property in the old town only a short walk from the railways station. Ideal for exploring or relaxing.
Nice little bar on site to with a good selection of drinks including local artisan beers.
David
2 晚行程
10/10
Leonardo Jose
1 晚行程
10/10
I had a wonderful weekend in Lucca and I was very happy with San Luca Palace. I work online and for me the quality of wifi is the top importance and unfortunately quite often although the hotel website indicates they have wifi the quality would be very poor and I would not be able to do my work properly and would get anxious about it. Wifi was working very well, staff was helpful and the room was spacious. I look forward to being back to Lucca and staying in San Luca Palace. Thank you!
Inci
3 晚行程
10/10
.
Peter
3 晚浪漫旅行
10/10
真实旅客
5 晚行程
10/10
Lovely hotel friendly staff,hotel situated in good location for all amenities. We were visiting to see family and was central for us.
Roman
4 晚家庭旅行
8/10
Alfio
3 晚行程
10/10
This was a great find. The hotel was wonderful ( but i didn't like my pillow) and Lucca is just marvelous. I want to give the hotel and location great raves though i would prefer it to be the best kept secret. Wonderful medieval village and concierge Simon could not be more helpful. What a gentleman! Also. the breakfast was absolutely awesome!
greta
1 晚行程
10/10
Michael
1 晚行程
10/10
San Luca Palace Hotel was very nice. The best part of it was that it had Disabled Accessible bathroom in my room. There was ample room for me to maneuver wheelchair safely. I really appreciated that I had my own accessible bathroom, and my husband had his own bathroom. The only downside about the bathroom is that it lacked safety grab bars.
Luca was a lovely town to visit and wander. It's proximity to Florence and Pisa or ideal.
I would definitely stay at that hotel and come back to visit Luca. (I may bring safety grab bars to gift the hotel when I visit again.)