The room smelled like pets & cigarette smoke. The carpet could need to be cleaned to help element the odor from pets. Staff during check-in were very friendly.
Shirley
Shirley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Devin
Devin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 10 日
Rubain
Rubain,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
blanche
blanche,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Charita
Charita,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 25 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Rude staff, Smelly Rooms, Lack of Communication
I srayed at this motel due to the convient airport shutrle. Well, the ahutyle was not told i was on my way to their puck up spot. The giy at the front deak was yelling at me and telling me they couldnt wait for me...i had landed 15 minutes prior to this, i had no checked luggage and was trying to find the shutrle in the busy airport landing area.
I ran, yellinh and caught the last sh7tyle if the night...i had two briken toes and a heart condition, but imade it!
The next morning when i called down to remind them i would be in the 5 am shuttle qith my son, we were bot on the list which we were told we were in when we checked in at 11pm the n8ght before. Thank goodness there were 2 seats left and we made it to the airport in time.
The rooms were clean and had a full kitchen, but due to floridas humidity...they stunk...intop of all of this the 2 staff members i had to deal with were rude and nasty.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Pleasent stay we came from richmond va had fun a lot of areas to shop thank you
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Sandy
Sandy,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
Been better
Did not enjoy lady at front desk was very rude did not explain anything
Brian
Brian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
OK
James F
James F,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 31 日
After arrival at airport we called and spoke with hotel directly regarding our shuttle pickup. We we told shuttle was in route and where andcwhen we would be picked up. After waiting for 45 mins we called again and was told that the shuttle was no longer running and that the driver said he came to the airport and we werent there which was a lie. We along with another couple were forced to find other transportation to the hotel . We arrived so late no restaurants were open and then the front desk attempted to tell us our card had declined which was untrue as we used the exact same card to pay for it on site. I did see that he had a list with reservation #s about 12 in number with declined written on top. The clerk stated the shuttle only ran until 1
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
Didnt understand why they held 100 on my card when i paid through you guys.
Boisy
Boisy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
We have been a few times and always clean and comfortable
Karon
Karon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
真实旅客
7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 24 日
Horrible place to stay
Called 20 plus times to find out where to park nobody answered, then they changed an additional 50,00 for park and 40.00 resort fee that was supposed to be included, super noisy until after midnight music playing from bar is heard throughout the entire hotel, impossible to sleep with that and garbage mattress and pillows
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Should clean carpets thoroughly
vernchian
vernchian,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Clean, quiet and staff friendly. Had its minor issues that any hotel s like the change of weather issue with Florida bugs. But very clean and quiet and the rooms are comfortable