Upon arrival to check in, I overheard the receptionist ask on her walkie talkie, if the room we were assigned to was clean and they told her yes. As we entered our room we noticed the room was not clean and I took the pictures below to show the receptionist. I went ahead and showed the receptionist and asked if they can clean up our room while we stepped out of the hotel to run errands. We came back and noticed the room had not been cleaned as we requested. We stayed for 2 nights and didn’t get room service for at least a tidy up while we were out running errands. The worst hotel experience ever
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Jesus
Jesus,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Daniela
Daniela,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Good stay
Its a good hotel. breakfast is good. there were just few things that did not meet my expectation like the microwave in the room is not working properly it stops into a certain point. There were not able to provide us small things as well.
Marion Abigail
Marion Abigail,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Destiny
Destiny,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great hotel but next to the freeway
Great hotel with a great price. The location is convenient being right next to the freeway, however, it’s loud. Ask for a room on the opposite side of the freeway and you’re good to go. Staff was awesome.
Courtney
Courtney,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Great for Kaiser Patients
Check in was a breeze. Staff has been courteous, very helpful, and friendly. Room is deceltly clean, but could use some minor maintenance. Overall the room is great. I love that there is a microwave and refrigerator. Four pillows per bed, which I love and they are even marked firm or soft! I do wish the TV had streaming options (unless it does and I'm too old school to find it) because cable is pretty outdated and boring. AC works great. Shower is big. Ample lighting and plugs. I'm staying here for a surgical procedure at Kaiser and the room has been very accommodating. Overall, I'm impressed.