When we first went to use the sink, the faucet handle fell off. The coffee maker didn’t work and the safe didn’t work. They managed to fix the safe and sink after I complained, but the coffee maker took 2 tries before fixed. On our last full day nobody cleaned our room despite us being gone all day which gave them plenty of time.
真实旅客
4 晚行程
6/10
Tasha
2 晚家庭旅行
10/10
Dale
1 晚家庭旅行
10/10
Proximity to the North Charleston Coliseum was perfect.
john
1 晚行程
10/10
Friendly, quick check in
room had everything needed with modern feel
真实旅客
3 晚行程
8/10
daniel
1 晚行程
10/10
Very nice property. Staff was great!!
Fredrika
1 晚家庭旅行
8/10
It's in a good location and safe and quiet
DeLeon
1 晚浪漫旅行
8/10
Rennies
1 晚行程
6/10
Our room was terrible. The air conditioner didn't work well. The coffee maker was broken. It was usable but barely. The shower floor was very slippery and I almost fell. The toilet ran constantly unless you jiggled the handle. For the amount of money that we paid, it was a very unsatisfactory stay.
Heather
2 晚浪漫旅行
8/10
Catheryn
1 晚行程
10/10
Steven L
1 晚行程
10/10
I found all staff including the shuttle bus driver to be very professional and polite at all times highly recommend staying at the hotel
Mark
1 晚行程
8/10
Omar
2 晚行程
10/10
Linda
1 晚行程
10/10
Very conveniently located near the North Charleston Performing Arts Center.
John
1 晚家庭旅行
8/10
Room was dark to try and get work done.
WiFi wouldn’t stay connected
Coffee pot didn’t work. But coffee downstairs was accessible.
Over all nice stay, and the shuttle was a nice thing to offer. Would stay again
kimberly
3 晚商务旅行
6/10
We stayed here one night after flying in to Charleston. This place gets high marks for convenience as the hotel is just down the street from the airport and there is a Chili's restaurant in the same parking lot so we did not have to drive for dinner. However, the room furnishings were a bit worn and oddly oversized for the space so the room felt really small. That's really not too big a deal since we just needed to sleep. But for me, the biggest issues were 1) blood stains on one of the hand towels (so gross! super ick factor!) and 2) low customer service. The front desk person was either super fatigued (possible, the hotel was packed with teenaged competitive cheerleaders so I'm sure it was a tiring day) or really just an unhappy person as check in was entirely perfunctory without any niceties or sense of "welcome." Finally, the woman bartender was downright rude and seemed really bothered to have to serve a drink. As there are plenty of other options in the area, I do not plan to stay here again.
真实旅客
1 晚行程
6/10
Jim
1 晚行程
10/10
SHOUVIK
2 晚行程
10/10
Shakerra
1 晚行程
10/10
We took a family Cruise Trip and our stay after the trip was perfect for sightseeing and learning the history of Charleston SC.