6/10 好
2025 年 4 月 23 日
They need to do better
Mixed feelings about this hotel. So many things to love, the pool, gardens, breakfast, location, animation team but lots of improving needed here I feel. They seem to only care about their German/Dutch/Spanish customers. Rude, untrained, unfriendly front desk staff. Naive of them to think just because you are not Spanish that you cannot speak/understand the language while they speak about you to their colleague and you understood everything! I would be quite hesitant to return if I am being honest and it’s a pity as the hotel itself is beautiful but let down by the reception/bar team.

Sean
Sean,5 晚结伴旅行
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