札幌格兰大酒店

The hotel is lovely. They're fastidious about Covid-19 prevention measures (masks, temperature checks, disinfecting spray). The bed was very comfortable and the room itself was quiet, and had a view of small courtyard garden. The bar makes an enormous list of cocktails and has live jazz. The location is perfect, a short walk from the train station, nightlife, and parks.

Its poor when you need to pay $20 to use a hotel gym. Very difficult to obtain milk for tea. Some parts of the hotel looked tired. The room furniture needs replacing. More like an average 3* hotel

Convenient location

The ‘comfort’ room allocated does not resemble any of the pictures shown on Expedia nor hotel website. The room is small and dated.

The underground walkway from Sapporo Station is a great plus when winter comes.

Great location. Clean. Kind.

Bed was a comfortable double. Room temperature was fine for me and i am on the cooler side compare to most people. The service during arrival was welcoming.

Convenient to underground walkway. Great hotel restaurants (had breakfast and lunch there.) Starbucks within property. Staff very helpful. A perfect stay!

Great place. Wonderful dining options. Nice how basement connects to station so we don't need to go outside when it was snowing/cold. Rooms could be updated to match the rest of the hotel.

Good location in Sapporo with access to the underground pedestrian walkway. I was greeted immediately upon entering the lobby. Staff was very helpful the entire stay.