The hotels.com app took us to Arby’s instead of the hotel Apple & google maps both. Not really the hotel’s fault,
Once in our room there were a few quirks. The blackout shades didn’t go all the way down so not a great facing east. The road noise begins at 5am. Loud deals starting up as well as just highway noise.
In the bathroom, the shower was just about impossible to turn on the shower head was about to fall out of the wall and the only outlet in the bathroom didn’t work.
Finally, each day with an hour to 1/2 an hour left for breakfast, they never refilled anything. I think the last person should get just as good of service as the first person.
cindy
3 晚家庭旅行
8/10
It was fine. Rooms just need a little updating; it wasn't in quite as good of shape as most Holiday Inns are. Breakfast was decent. The bed was very comfortable. We would stay there again.
Michelle
2 晚商务旅行
10/10
Kevin
1 晚商务旅行
10/10
Ruhat
1 晚商务旅行
6/10
Kenneth
2 晚行程
10/10
Nice place to stay for the price
Sheila
1 晚家庭旅行
8/10
Dennis
1 晚商务旅行
6/10
Had to call front desk to turn water on and off in the shower. They need to clean carpet in rooms. Shower was very slippery.
Amy
1 晚家庭旅行
6/10
The hallways were dirty and needed vacuumed badly. When we checked into our room there was dust and dirt on the bathroom counter and other surfaces in the room. When I wiped the bathroom counter with a rag, it turned brown from all the dirt I wiped up. Also the rooms are well used. We have previously stayed in another hotel in Decatur where we had a much better experience. Next time we are in Decatur, we will not choose the Holiday Inn.
真实旅客
1 晚行程
8/10
Stay was great clean, easy check in. Only complaint was TV didn’t work.
Mike
1 晚家庭旅行
10/10
Our room was great except the bathroom floor could have used another mopping. All staff were very friendly. Lots of choices for breakfast. Only one negative for us. The hotel is on a heavy truck route so it was pretty noisy.
真实旅客
1 晚行程
8/10
Kathi
1 晚家庭旅行
8/10
The facility was clean and quiet. The bed was comfortable and the breakfast good. I would stay here again.
Olivia
1 晚行程
4/10
Jaehoon
5 晚商务旅行
10/10
Kevin
1 晚商务旅行
2/10
Absolutely disgusting. The floor was dirty, garbage and socks underneath the bed! Half the outlets didn’t work. Do not take your family here.
真实旅客
1 晚家庭旅行
6/10
Holly
1 晚家庭旅行
10/10
They were willing to work with us because Hotels has it as the 3rd choice when selecting hotels. They are not, unless you have a service dog. But they allowed us to stay with our pet. Very nice and accomodating for us. We appreciate the..
Jeff
1 晚行程
8/10
Overall, pretty good- had to kill a big spider in our room, but otherwise the room was good. My one complaint - the entrance doors at the front of the hotel...the noise they make EVERY TIME the door opens and closes is HORRIFIC!!! GET IT FIXED!!!
Jeff
1 晚商务旅行
10/10
Tonda
2 晚家庭旅行
10/10
I like everything about it The manager the front desk It’s all great I love it
They make you feel very comfortable
Carnold
1 晚行程
10/10
From the moment we walked through the door we felt welcomed. Our car broke down in Decatur, TX. we stayed two nights. Breakfast was fresh and delicious, and any help we asked for we got. We are so grateful for the kind people who work at this location especially, Natalie. Thank you all.
Mossie
1 晚家庭旅行
10/10
The Holiday Inn IHG express suites
Decatur Texas
Was very comfortable
The room was very nice
Luxurious bedding lots of pillows
Room darkening shades
Plentiful breakfast
Very affordable price
Close to all restaurants and shopping
Lots of parking
Debbie
1 晚行程
8/10
This hotel saved us from a winter storm, but it was very hard to find the road that leads to the hotel. Not good signage, especially when the road was covered with snow. Breakfast was good and staff was friendly. Room was clean and we hope to stay there in the future.