Upon arrival check-in was efficient and quick. The lobby was clean and presentable. The room was clean with the exception of the shower. Soap scum was all over the shower door and hair was on the drain.
Chad
Chad,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Jarnard
Jarnard,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Alison
Alison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Phillip
Phillip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Adalberto
Adalberto,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Brigitte
Brigitte,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Brookely
Brookely,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Jose
Jose,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Marsha
Marsha,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 5 日
Stay Away - Terrible Customer Service
Reserved a room for Friday & Saturday. Showed up early morning Saturday because our journey took a little longer then expected and we were ready to go to bed. Was told our reservation was cancelled because we didn't call to let them know we would be arriving late. So they cancelled our hotel and were sold out. Terrible customer service, the lady at the desk looked at me like I was an idiot and asked why I didn't call. If you are going to cancel my reservation maybe a heads up call saying, "hey are you still coming?" Thanks for nothing. Left us scrambling at 8 am in the morning in Jacksonville after driving 6 hours overnight. Will probably NEVER stay at a Holiday Inn. Customer service was awful. No help just maybe you can get a room at 3 PM. No thanks! Stayed at the Embassy Suites down the road. Great customer service!
John
John,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Front Desk Service ,Excellence: Cleanliness Lackin
The carpet appeared to need cleaning. Two of the pillowcases were extremely wrinkled and didn't smell fresh.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 27 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 17 日
Mold
Mold everywhere in the room, smell really bad.
Cindy
Cindy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
ok but not great
Hotel was nice, room was clean but they need a better electrician as some of the outlets were coming apart. Also they only have breakfast on weekends not every day like the add said.
robert
robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Nancy
Nancy,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Amazing
The stay was amazing, I love it. The front desk was very friendly and hlepful.
Dennis
Dennis,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
The say was good and the staff excellent but the pool was down and check-in was late
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Good
Nice place
Cheryl
Cheryl,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Izamar
Izamar,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Tenía reservado 2 habitaciones. Mi esposa llegó lunes y yo martes. Cuando mi esposa hizo el checkin lunes preguntó si al próximo día podría hacer mi checkin porque yo llegaría a las 10pm para nuestras habitaciones estuvieran juntos o cerca. Le indicaron que sí q fuera a las 3pm. Cuando mi esposa va a las 3pm como le indicaron la recepcionista le indicó q no podía . Le explicamos la situación y aun así se mantuvo diciéndolos que no muy grotesca. Cuando yo llego en la noche nos indicaron que no había habitación cerca por lo que nuestra familia tuvimos que dormir en diferentes piso. Esa misma dama nunca nos dio ni un buenas tardes cuando llegábamos
Guillermo
Guillermo,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Good stay
Stay was overall good-no issues. Staff was friendly and room was clean. There were some minor things we noticed inside the room that just needs some repair: the door looked like it was slightly damaged by someone trying to force door open while night latch was on, both lamps had rips on the shades and just looked a little tattered, and some noticeable wear and tear in bathroom vanity. The sink was also awkwardly close to the toilet seat.