Booked for the pool to find out upon arrival (after trying to call with not getting an answer) that the pool was closed for the weekend. Room was ok but hole in couch and no linens for the fold out couch bed. Elevator not working properly. Ice machine broken. Breakfast was good - staff maintained it well. Could have gotten a nice room for less...
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Eugenio
Eugenio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Devin
Devin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 26 日
Brad
Brad,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
david
david,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Rundown (unable to add photos)
1. The room, it had a mildew smell.
2. The refrigerator in the room didn't work.
3. Only enough towels to shower 1 day out of our 2 night stay.
4. Missing knob of closet with exposed screw.
5. Stains on both beds.
6. Pillows were not what you would expect from a hotel. They were square pillows in queen size pillow cases with very little stuffing.
7. Stains and holes on the couch and no chair in the "Living room" area.
8. Dresser and table were in very rough shape. Bottom drawer of dresser didn't come out.
9. There were multiple disgusting areas around the bathtub that had unknown substance on it.
10. Fan in bathroom covered in dust.
11. Bathroom door did not latch closed and wouldn't lock.
12. Multiple stains all over the floor.
13. Cobwebs all over.
14. When my husband and son went up to the 4th floor to get ice, the entire floor smelled like weed.
15. We were only able to get 1/2 of a container of ice. It was only enough to fill 1 cup.
16. When I took my son to the pool to go swimming, I noticed green algae all along the windows and even weeds growing in a couple corners.
17. The rail going into the pool wasn't secured into the ground outside of the pool.
18. The water fountain in the pool area was rusted.
19. The guide button on the remote for the TV didn't work.
20. Miscellaneous metal screwed to bathroom wall with sharp pieces exposed.
21. Paint chipped in multiple areas.
22. Barely any hot water.
April
April,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Poor poor
You would be better sleeping on the floor or in your car. The pool is gross and you cannot see the bottom. Very limited breakfast. The room floors were filthy. The toliet didnt look as if it was cleaned in month's.
Erin
Erin,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
Needs updated !!!
Everything was broken in some way. Doors. Couch. Carpet had a hole in if that was huge
mike
mike,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 13 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
I wouldn't stay again
Staff were nice, but the whole experience was grimy. The breakfast was typical bad hotel breakfast. The OJ was 👍
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Randy
Randy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Great stay ! Pool down
We had a a wonderful stay. Great continental breakfast. Very kind staff. Only downside the pool was broken so it was closed.
Corrine
Corrine,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 22 日
No hot water for the hot tub.
I got this as a get away for my wife and the water for the hot tub wouldn’t stay hot….. which was the whole point of the stay. Pretty disappointing. Also the heat in the room didn’t work.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Good place for a,quick visit!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
All good
robert
robert,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 26 日
Bed bugs!
I was in room 119 that wasnt properly cleaned upon arrival, then i tried to move past the few things like food/drink marks left on the table. Then found a eyelash in the bed from the previous visitor along with my bed having bed bugs in the bed. I reported the issue to the night shift manager James who said okay they could move my room. No apology for the inconvenience, nothing in regards to the bed bug issue or the room not being cleaned. Then james provided me with a key to another room we had a king size bed but we had to downgrade to two queen beds do to availability. Walking into the room the room is a mess and bed are taken apart so the room wasnt cleaned from the previous visitor. I go back doen to the front desk to tell James at which he huffs and says i will look at this next room before sending you to it. When speaking with the manager on shift he explaine dthey would offer no comp or refund due to having to downgrade my room for the bug issue. I did ask for a manager on day shifts information to talk to someone about the issue
completely unacceptable the way the matter was handled. I provided pictures of 2 of the bedbugs and second room key that had a mess in the room. Overall would not recommend if youre looking a cleanliness stay.
Alicia
Alicia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 20 日
Latasha
Latasha,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 11 日
Toilet leaked, closet door off track, hair dryer broken off wall. General state of disrepair. 3 night stay, had to request toiletries.
Grant
Grant,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
The continental breafast was actually really good, with eggs and biscuits and gravy.