One of our favorite hotels and I usually book direct with the hotel. This time I booked through hotels and I did not receive complimentary parking or breakfast. When I spoke to the front desk, they provided me with complimentary parking but not breakfast. We did receive a room upgrade though so all was not lost.
Mary Ann
Mary Ann,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
Not worth the price
We booked this very expensive hotel thinking we would get a wonderful beautiful room. What we got was a cramped tiny space barely big enough for two people. It was like the room was made for one person. A king-sized bed, but amenities for one. Not enough towels for two people, one bathrobe, and we had to ask for more coffee almost as soon as we got in the room. The bathroom was dirty and we had no bathmat causing us to use a towel then having to share a towel because of this. I am so deeply disappointed that we spent $600 on this room and then we were required to spend $40 to get the buffet breakfast they offered. Parking was a joke. The only good thing about this hotel was the tiny garden area attached to a Starbucks. If you are thinking of spending big money on a room at the Matrix I would sincerely reconsider.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Solid value, nice room and good location.
Paul
Paul,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Downtown Edmonton easy access to everything! Its peaceful and business oriented! 5 Stars
Aaron
Aaron,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
VICTOR MANUEL
VICTOR MANUEL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Lori
Lori,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
cody
cody,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Will now be our go to hotel in Edmonton!
Great service for our whole stay. We were staying at a not so nice place and were not due to check in for 2 nights. The CSR was able to work it in so that we could check in a night early and keep the suite we booked. Should have just booked our whole time in Edmonton staying at the Matrix. Property was clean, felt safe, and the room was fantastic. We tried room service for dinner one of the nights and was quite good. Also very handy that there is a Starbucks attached to the property that opens at 6:30 am!
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Evan T
Evan T,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Jimmy
Jimmy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Great location and you get more room for value, then comparable hotels in the area
Rui
Rui,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Another great stay!
Robert
Robert,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
Great staff
I had a premium room but it sure didn’t feel premium. The bathroom is right next to the bed and it’s not a proper door - a sliding door that doesn’t fully close. The staff is super though - they make up for all the little things wrong. And it’s a great location
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Kelley
Kelley,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Average hotel quiet
Diana
Diana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Nice city centre hotel
Great hotel. Rooms a little dated now but very clean and spacious. Staff on front desk very nice too. Great central location so easy for Uber pick-ups.
Steven
Steven,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Clean place and newly renovated. Great location near Rogers Place.
John
John,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Allan
Allan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Place was very quiet , clean and close to town and everything else