Upon arrival, we were not given any information about the hotel (Pool hours, breakfast, etc). Each time we came and went, the staff including the front desk did not even acknowledge us.
This hotel was rated 4 stars and it is definitely not a 4 star hotel. The place seemed run down, and not well maintained. The pool looked murky so we didn’t even try it. The walls in our room had stains, and unprofessional repairs. The tub/shower was dirty. The thermostat didn’t seem to work. The air conditioning was so loud I couldn’t sleep.