The accommodation itself was very good for what we wanted from a 2 night stay where we were out exploring for most of the day, however the cleanliness of the property was questionable. Surfaces, white goods, bedding and bathroom facilities were clean however the floors had not been cleaned properly and had to be swept by myself on arrival, the bathroom floors and tiles were in need of some attention and the floor under the bed was disgusting. The blinds throughout need to be cleaned / replaced specifically the kitchen blind which exhibited dead flies and mould in the bedroom blind. Wardrobe runners were dirty and dusty, some skirting boards need a paint and refresh and the accommodation was musty on arrival and not very fresh, especially the bathroom which smelt of stagnant water.
I did complain and provided photographs and was assured this was not their usual quality and would be taken up with the site manager and housekeeping manager. I have been offered either a partial refund or discount and meal voucher which is still in discussion.
The site itself is lovely and the lake is picturesque. The leisure centre is a good facility although the sauna could do with a clean and update.