The cleanliness of the place wasn't adequate or up to par with other similar hotels. The hallways and common areas like the elevators and pool were dirty.The room smelled damp, the bathroom walls were stained, the shower floor was in poor condition, the toilet had stains, the carpet had stains in several places And the sheets on the sofa bed hadn't been changed; they were worn. A very bad experience and made my family uncomfortable.
Victor
Victor,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
Dirty hotel
The hotel seemed run down, old and outdated. When we got to our room, we went to lay down and as soon as I laid down on the bed I immediately started to get itchy. I thought maybe it was because we had been outdoors so the best day I dusted the bed before we left that day. When we got back that night we got ready for bed and OMG the itching was worse. My stomach and back were all red from all the itchiness. I went down the next morning and spoke to front desk letting them know that there was something in the room on the bed because as soon as I would lay they I was get itchy. Later that day I was speaking to the cleaning lady and she said the exterminator had gone because of some bugs she said. I don’t know what kind of bugs but I will never stay there again. The cherry on top was the bathtub got plugged and the microwave did not work. Never again, been to a lot of hotels and never had anything happen like this before.
Daniella
Daniella,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Steven C
Steven C,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
If There is No Place Left…Go Somewhere Else
Bathroom was covered in mold, and the smell of mold overtook the room. I woke up to cockroaches everywhere. I was booked two nights and left after the first night.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Jaqueline
Jaqueline,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Not bad needs some upgrades
Rooms are big, bathrooms very nice. Need to work on water pressure,water stopped in the middle of shower. Also change dark carpets in rooms. Make rooms feel dark and dirty. Upgrade linens add comforters.
Breakfast amazing! Very clean.
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 18 日
German Roaches have a home here
German cockroaches infestation inside my room , you could smell the musty roach smell in the hallway. There was a person outside that looked like she was doped up, I should them pictures of 75 plus roaches by the fridge and the manager was trying to tell me “ it’s common to have roaches in rooms” she didn’t realize she was talking to someone that has been in the pest control industry for 20+ years and it is not normal to have roaches in a hotel room or any room. You could tell by the disarray that this is not being taken care of properly, IF I WAS YOU I WOULD NOT STAY !!!!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Martha
Martha,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Low level, terrible service and outdated hotel.
The room itself was outdated, with looked like water damage to the walls of the room. Service was very poor, I asked for linens was not able to receive any, was only provided with towels. There were mysterious stains all over the wall. Staff was not updated with shift change, when it was time for me to leave the person at the desk had no clue on what was going on.
Lorenzo
Lorenzo,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
Roaches, the pull out bed needs to be updated, there were no towels. We asked for towels at 9 am before we left the hotel and still hadn’t received any at 8:30pm and according to the receptionist they were still in the dryer at 8:30. Then turned around and said we didnt get room service because of the sign on the door, but as I explained we dont have to get room service to receive towels. The black lady with the puff that originally checked us in, has a very nasty attitude and not a person that needs to be working front desk. Just overall needs to be updated. We had multiple family members checked in the same night and the experience wasn’t great! Don’t offer the oull out beds knowing they have a whole in the middle. We had to put the cushions on the floor and sleep on them. Please upgrade your furniture and call pest control.
Anthony
Anthony,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
Richard
Richard,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 8 日
It was very outdated, the beds were terribly uncomfortable. Will not recommend.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Stefanie
Stefanie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Syreeta
Syreeta,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Just “ok”
Just ok. Room had a damp smell. I was on the 5th floor and the water pressure was terrible. The electrical and usb outlets didn’t work. Beds were comfortable. Breakfast was ok. We had to wait for the coffee and eggs because there was only one young lady doing it all. She was super friendly and very accommodating so we waited but the poor girl had to do it all and there were a lot of people that were waiting.
LOURDES G
LOURDES G,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 5 日
NOT WORTH THE MONEY
Upon entering the room, it smell of urine. I had to call the front desk for help with the television. One bed was hard and the other bed was sinking in the middle.
Shanikka
Shanikka,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Carylee
Carylee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Latoya
Latoya,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 2 日
Sucks
Hotel is dated and with 100 deposit and keeping 4 dollar on top of what you already prepaid. They wont return your deposit for up to 7 days. Will hold on to your money for no reason at all. This should be criminalized. It’s not fair to your customer to keep their money. Definitely will not stay in this hotel again