Does Kasa Scottsdale North Phoenix offer free cancellation for a full refund?

Yes, Kasa Scottsdale North Phoenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at this aparthotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 30 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at this aparthotel?

Yes, there's free self parking.

What are the check-in and check-out times at this aparthotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Kasa Scottsdale North Phoenix and nearby?

Kasa Scottsdale North Phoenix has an outdoor pool and a picnic area, as well as a garden.

Does Kasa Scottsdale North Phoenix have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Kasa Scottsdale North Phoenix like?

Kasa Scottsdale North Phoenix is located a short 5-minute walk from Kierland Commons.

Kasa Scottsdale North Phoenix, Phoenix: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 18, 2022

super clean, easy online check-in, great location. couldn't be better!

Blake, 2-night trip

8/10 Very good

Mar 28, 2023

Getting to the room was confusing but over all a great stay

Christian, 3-night trip

6/10 Good

Apr 17, 2025

It was alright

The location of the room to parking was confusing and the pool was closed and that was the reaso. Why we booked was to use the pool. No pull out couch for kids

Melissa, 1-night trip

10/10 Exceptional

Mar 20, 2023

It was a great stay, 24 hr customer service was very nice and helpful. No loud neighbors.

Antionique, 2-night trip

8/10 Very good

Mar 25, 2025

Our stay was great! Our only small thing was we didn’t have hand towels in master bathroom…we also didn’t ask as we spent most time with family elsewhere. We took hand towels outa other bathroom (extra bathroom & bedroom not used). It was very nice otherwise. Thank you!!

Rick, 2-night trip

10/10 Exceptional

Aug 17, 2022

Great location on the north side of Scottsdale. We enjoyed walking over to the shops and restaurants at Scottsdale Quarter. Our apartment was nice and spacious, wifi was fast, and the Kasa team was very responsive over text message. We would stay here again next time we're in town!

Adrienne, 2-night trip

8/10 Very good

Mar 4, 2024

Perfect location!

Our room was super clean and comfortable, it had everything we needed. There are restaurants and shopping within walking distance! The only drawback was lots of noise and clunking sounds from above, especially in the mornings (I believe it came from the gym). Would definitely stay again but ask for a room in a different location.

Maureen, 3-night trip

10/10 Exceptional

Dec 23, 2024

The property was clean and well stocked with all the amenities you'd expect to find in your own personal living space. The only thing that I'd suggest is showing up during regular business hours so somebody at the front desk (leasing agent) can direct you to the space. The directions that were provided were not clear for me to gain access to the property because of the way the building is set up. The leasing professionals were extremely helpful. I also appreciated that there was a pool on the property, game room, and other amenities that I was welcomed to use. I would highly recommend staying at this property.

Karl, 4-night trip

2/10 Poor

Jan 13, 2025

Worst experience ever! Unit is just below a gym & the noise is unbearable, to top it off the so called client service was terrible! They had the audacity to suggest ear plugs as a solution?! Also, found plastic wrap over the smoke alarms? And carpet was covered in stains, just terrible. Couldn’t pay me to stay there!

2-night trip

4/10 Fair

Mar 5, 2025

Don't trust the pictures, I would never return

The actual unit that we were given was absolutely nothing like the pictures. Run down couch, lump bed that looks like it was second hand. No island in the middle of the kitchen, just a high top table. I contacted customer service and asked for a refund, we had been there for 15 minutes. Policy would not allow for a refund. We left and were contacted and hour later offering another place. We had already left the property and booked another. Hotels.com/Expedia customer service was not helpful either. I sent in the pictures of the place and was told the layout was what I booked. I guess this is why using VRBO and seeing what you are actually booking is a better idea. We got taken

Brad, 2-night trip

2/10 Poor

Feb 13, 2024

There is no front desk to help you get in. All of the instructions are from the Kasa website and they are not accurate. Instructions told me to take elevator to 2nd floor to get key fob from lockbox. Problem is without fob you can’t get to 2nd floor. I called Kasa was on hold forever, they offered a text option…I texted them and as I write this it’s 12 hours later and still no response. A kind resident let me in with his fob. If it wasn’t for this I would have been standing outside all night. Nice place but terrible non functional check in process with no human support.

Christopher, 1-night trip

2/10 Poor

Aug 19, 2025

Terrible and my rooms smells in the summer

The place smelled like hot trash. Could not breathe. Had to turn AC off and deal with AZ 110 weather. No refund. Offered another room at another property but came here in a business trip to be able to walk across the seeet. Towels were stained and broken things here and there.

8-night trip

8/10 Very good

May 11, 2025

Homey

Travel for work. Nice to have a place that is more like being at home.

Jonna, 2-night trip

8/10 Very good

May 5, 2025

I was reading other reviews about the directions and the only problem I had was finding the room from the parking garage. They also didn’t let me know you had to use the key fob to go to the second floor. I recommend going into the leasing office and getting a map. They were great. When we checked in the valet suggested I do that first but I was just being stubborn. The apartment was beautiful only complaint was they had very hard beds. Overall would probably stay again if it was a little cheaper.

Fallon, 1-night trip

8/10 Very good

Apr 24, 2025

It’s a great location, apartment is nicely furnished, comfortable and convenient

Ana, 6-night trip

4/10 Fair

Apr 23, 2025

Customer Service Failure

Don’t stay here. Not any sort of vacation rental. This is a giant apartment complex and full of full-time residents. The walls are paper thin and a neighbor’s music was coming through the wall. We tried to knock on the door, but no one answered. We contacted Kasa directly who said they would handle the situation in the morning. That’s a great solution to a noise complaint at 10:00 at night. We ended up dragging the mattress out of the bedroom and moving it into the kitchen … yes, we slept on the kitchen floor to escape the neighbor’s music. We complained again to Kasa and asked to cancel our remaining nights and issue a refund. Kasa refused because we’d booked on a non-findable rate. I tried to beg and plead with them about unforeseen circumstances beyond our control, as well as an inability to remedy a bad situation, as well as the fact that we were trying to sleep in the kitchen. Kasa still refused to cancel and refund us. While they did move us to a different unit, this second unit was smelly and still noisy. Although it wasn’t obnoxious music, we could just hear the new neighbor’s every movement. Bad place and a complete customer service failure. Total waste of money. Don’t stay here.

Matthew, 3-night trip

10/10 Exceptional

Apr 21, 2025

I was a little nervous initially about staying here because I saw some reviews that stated it was confusing to get into the building and to find your room. We didn’t have an issue at all. We were provided clear instructions that made it really easy. The price was great compared to most hotels in the area, and the amenities were fantastic. I would 100 percent stay here again and maybe even move here it was such a great stay

Micah, 5-night trip

8/10 Very good

Apr 16, 2025

Nice apartment but...

The apartment itself was very nice. There were only about 8 clothes hangers and no dressers or drawers. A bit inconvenient but not a deal breaker. The building itself was horrible to navigate. Lack of signs in the hall ways to the garage, elevators, and the apartment was very irritating. The neighbor had a decoration outside their door which helped us find our way back. It took us a few days to learn our way around the building.

Chad, 3-night trip

8/10 Very good

Mar 24, 2025

Beautiful place BUT not recommended for 1 night only-!! very complicated set up to find your room-a map is needed-

abigail, 1-night trip

10/10 Exceptional

Feb 22, 2025

Step by step instructions with photos provided for finding the unit. Excellent facilities. We needed to add parking part way through our stay and Kasa was very quick to respond by email and give us parking instructions. Location is in walking distance to beautiful outdoor malls and dining. Unit was large, clean and comfortable. Highly recommend.

Jesse, 4-night trip

10/10 Exceptional

Feb 7, 2025

Excellent!

I'm so happy I booked at Kasa Scottsdale North! Having a 2 bedroom apartment, with a full kitchen and washed/drier was key to a successful week! The price was 1/3 of local hotels with x4 the space! I'll be back!

Courtney, 3-night trip

8/10 Very good

Dec 9, 2024

Overall it’s not worth the money.

It was just a one nighter. I thought everything was a bit confusing. I would not recommend this. At least not at this time.

Ham, 1-night trip

4/10 Fair

Nov 14, 2024

Sparse essentials for an upscale condo. Disappoint

The building looked impressive from the outside and the location was fantastic. Check-in was smooth, and when we first walked into the apartment, we were thrilled. However, as we settled we noticed a few issues. There were no hangers in any of the closets, and the kitchen was sparsely equipped, with only 3 forks and knives for the four of us. Besides a few pots and drying pans, there were no other kitchen essentials- no bowls for making pancakes, scrambled eggs or for serving snacks. The bathroom amenities were also disappointing; the soaps, shampoo and conditioner were very drying. One bathroom had nothing and only one towel, and one roll of TP per bathroom. We found the carpet and floors were not clean. And washing machine was black when we wiped it down.

Spoons!! 3 forks and 3 knives for party of 4

Sharon, 5-night trip

6/10 Good

Oct 28, 2024

Nasty Dirty bath towel & Tow nails trimmings

The parking was a pain ! The beds were hard as a rock . There was a nasty dirty bath towel hanging in the closet, tow nail trimmings in the shower. There where also Bobby hain pins laying around on the floor. The long walk form the car to the room was not fun . I will stay somewhere else next time !

Robert, 2-night trip

2/10 Poor

Oct 28, 2024

Run! And, don’t look back. Terrible instructions to get into the property. I was unable to find the lockbox that contained the keyfob. So, I was locked outside the property for over 2 hours. I was jet lagged and dehydrated. No one on site to help you. So, I called the number- on WhatsApp and on regular cellphone, no pick up for over 2 hours. There is a text messaging option- but all it does it keep sending you the code numbers to open the doors. So, I had all the codes but no key fob- so couldn’t enter main building. Other tenants who rent annually even tried to walk around the garage area (where the lockboxes were supposed to be), we couldn’t see anything. They kindly let me inside and I was finally able to get into the building after almost 2.5 hours being locked outside in the Arizona heat. Inside the apartment, the bed linens were not changed. Disgusting to see human hair on the sheets! Thankfully, they had a clean bedsheet and I was able to sleep on it. Also, just 1 half used roll of toilet paper, no extras. Then the next they called me saying there is excess noise from my apartment. They sent texts saying my stay might be canceled if I didn’t answer right away. I wasn’t even in. I was at a conference and had to leave work to call them Later they apologized when they learned there was a fire drill in the building. Nice building, great amenities, good location. But zero customer service. So disappointed! Never again.

JAYA, 4-night trip

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