The good news is that the gym and pool were both great - the photos on the website don’t do them justice - and the chap on the bar was friendly and welcoming. Unfortunately, the same can’t be said for the room itself.
The shower was pretty grim, with hairs and a thick build-up of grime that made it hard to feel clean. There was missing grout around the tiles, and the shower fitting was loose and wobbled alarmingly every time we adjusted it. The water temperature was also all over the place - one minute hot, the next freezing - which made showering a bit of a gamble.
The bed throw was another low point, with large visible stains and what looked like blood splatters. When we flagged it to reception, we didn’t get an apology or a replacement, just a comment about how hard they are to wash and that finding a replacement throw would be difficult. Not exactly reassuring.
On top of that, the walls were paper-thin. We could hear full conversations from the room next door, as well as their blinds opening and closing, plugs pulled in and out, and general movements, so getting a restful night’s sleep wasn’t easy.
It’s a real shame, because with such a pretty location and great facilities, this place could be fantastic, but the hygiene and lack of basic care really let it down.
