The toilet paper box is broken, there is no shower head in the bathroom, and the hair dryer wasn't working and can't be used. Quadruple room only provides towels for two people.
HSIAO YI
HSIAO YI,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
Overall had a good experience. We stayed there 2 nights. No complaints. Staff was friendly. Location was good. It was clean. Rooms were nice. Best part was there was NO carpet. It was a pleasant stay.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Isabelle
Isabelle,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Sushil L
Sushil L,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
Pretty gross
This hotel was gross. It had a lot of good reviews but I have to believe some of them were fake. This hotel scored high in cleanliness - more like sterile, yet still dingy. We killed 8 bugs (in our 2-night stay), including 2 crickets.
Another thing that made us very uncomfortable was that they have a side door that they just keep open 24-7. It even broke at one point, staying wide open, and they acted like it was no big deal. That door should be locked after a certain time of night.
This place was just gross. The only good thing I can say is the size of the rooms is decent and the parking is free.
Kristina
Kristina,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Great Stay
Very easy check in and free parking! The room was huge and very clean! The room was newly renovated. The temperature id the room was perfect! Super clean room and bathroom. So close to everything!
Angela
Angela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Great location and service!
Perfect location for roaming niagara park without the need to take car. Everything of interest was within a 20 min walk radius.
Huzefa
Huzefa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Very nice stay, clean, quiet, comfortable.
Coffee available in the lobby all times of day. Nice sitting are outside. Walkable to all attractions.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Carole
Carole,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Good value for money.
Friendly front desk staff and housekeeping. The room and the bathrooms are clean. Very spacious room. Just need to update the carpet and the doors. But over all a very good place to stay.
Jesus
Jesus,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 9 日
Our rooms was next to the ice machine and everytime someone would use it or filling up to make ice we could hear a very loud noise and it was waking us up frequently during the night.
ali
ali,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Excellent
Just really clean and comfortable
GIuseppe
GIuseppe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Nice place
Nice hotel. Extra plus is a free parking. Also want to say that the staff is very friendly.
Maria
Maria,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Great stay!
Always a great stay at The Diplomat!
Great price for a lovely renovated room.
Brian
Brian,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Nikitha
Nikitha,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
You get what u pay for
We stayed for 2 nights in a new renovated room thats what it was called i payed more for it and it didnt look newly done with paint maybe just some tiles in the room. No comforters for the beds just a sheet and thin blue blanket. I had to go to walmart and purchase one. The light below our window lite up our room at night even with the curtains closed. U can hear everything outside your room. It was a clean room and the price was right so i guess u get what u pay for.
Sheena
Sheena,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Newly renovated won’t disappoint you. Very clean. Perfect room for a night away.
Susi
Susi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Good budget friendly hotel. No frills. Clean.
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Great location, easy to walk anywhere. No issues checking in or out. Hotel still uses physical keys and tvs are all smart tvs(make sure you sign out of YouTube and other apps if you sign in). Would stay again.
Colin
Colin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Liberty
Liberty,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
It was a pleasant stay. Affordable accommodation, nice and polite staff, clean and comfortable room.