Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table.
Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part.
Rooms were always cleaned
This place is Definitely meant for families. No partying going on
Bruce
Bruce,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 21 日
Small
No hot water
Service was very good
Giovanni
Giovanni,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 16 日
All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
Ofelia
Ofelia,8 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 14 日
This property recently changed ownership so they are still getting it up and running. We had the option of 2 restaurants each night to choose from. The food was excellent, and some of the best food I've had in Mexico. My biggest complaint is the lack of hot water. 10 of us went on this trip together (3 families), and none of the rooms that any of us occupied had hot water. This meant only cold showers for our whole vacation. In addition, the pool water was actually very cold as well (probably more related to the time of year we visited; most days were in the low to mid 80's. The room was nicely equipped with a large jacuzzi tub near the balcony, but again, it only had cold water so was essentially unusable.
The facility itself was quite quiet and there were few other guests which we actually really enjoyed. It meant poolside service was pretty fast and no wait times to get into any restaurants. Waiting time for food in restaurants was pretty variable. The seafood restaurant had excellent food but expect to spend about 3 hours going out for dinner. We had waits of sometimes 90 minutes to receive or dinner items. However, when the food did arrive, it was always excellent. The service at the other restaurants was faster than the seafood restaurant but still on the slower side.
All in all, despite no hot water in any of the rooms, we did enjoy our vacation. I think once they finish renovations and complete the closed coffee shop/restaurants this will be a great resort.
marcel
marcel,5 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 7 日
Jennifer
Jennifer,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 23 日
Jacqueline
Jacqueline,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 18 日
真实旅客
8 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 13 日
No me gusto nada solo el servisio de los translators el hotel estaba bacon y sin cerbicios la carta de los cuatro restaurants que Brian uno casa dia era la misma todos los Dias sin contact que cambiaron de compania y haste el hombre del hotel y no tinier on la desencia de informations
Dayanne Oliva
Dayanne Oliva,6 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 9 日
Cuando llegue a el hotel. Su nombre había cambiado y ya no era un hotel 4 diamante. No había buffet. Solo había un solo restaurant y el menú desayuno y almuerzo era el mismo todos los días. Solo un día hubo show. En la semana no hubo ninguna recreación ni de día ni de noche. Ni música. Total aburrimiento. Me siento estafada. Mis peores vacaciones. Solo puedo decir que los trabajadores que nos atendieron en el restaurant nos trataron super bien. Hicieron todo su esfuerzo porque el cumpleaños de mi esposo fuera agradable. Espero una compensación para mí
Tatiana
Tatiana,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 9 日
The restaurants are not open regularly, the Mexican food is the worst I've had, and there are strong sewage smells outside the buffet and at other locations.
The pool outside of my room was often filthy, and we did not go in.
I booked and paid for 10 rooms, but I personally received a room that reeked of paint and chemicals and never had hot water.
While we had a good time, it was despite rather than becuase of the resort.
Kristy Ann
Kristy Ann,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
JOCELYN
JOCELYN,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Excellent service, food and very clean!! Will return!
Amy
Amy,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 3 日
Craig
Craig,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
I believe the new management - Taffer
Ananda Ravi
Ananda Ravi,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 20 日
Property was lovely will visit again.
Adele
Adele,5 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 11 日
Carlos
Carlos,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 11 日
It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
Philip
Philip,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 10 日
Aulani
Aulani,3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 9 日
Ethan
Ethan,5 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 9 日
My reservation was cancelled at this property and was moved to a different location. I was not notified until we showed up to the front door.
James Edward Bird,
James Edward Bird,,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Leydy
Leydy,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 8 日
The Hotel was nice room was really nice but needs better food very plain American food portions are small and they are not good they lack flavor and consistency the food just felt cheap and flavorless. Also a recommendation rent a car it is cheaper airport taxi are thieves charging almost $100 a run even though the hotel wasn’t far renting a car is $20 compared to $100 every time you go anywhere.
Angela
Angela,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 6 日
The resort has been purchased by Palmer group and there was no notification that the property will be closed. I was travelling with an infant (7months) and a toddler (2years) and I was asked to go back 1 hour drive in a different property where the staff treated me like they are doing a favour on me. I went there for my 35th birthday and they ruined everything!!!
Nitin
Nitin,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 6 日
Azul was closed so they rebooked us in Margaritaville.