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BALAM Playa - 15 Th. Ave

3.0 star property
Beach hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

In the heart of Playa del Carmen, BALAM Playa - 15 Th. Ave offers a vibrant retreat with free continental breakfast and an inviting beach bar. Unwind by the outdoor pool, connect with in-room WiFi, or take advantage of tour assistance from the helpful staff.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Beach club nearby
  • Self parking
  • Beach bar
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Full-sized refrigerator/freezer
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Self parking (surcharge)
  • Netflix
The current price is CNY138
CNY190 total
includes taxes & fees
May 23 - May 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Studio Suite

Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Family Studio Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Studio Suite

Grand Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Grand Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio Suite

Individually decorated, individually furnished, soundproofing, free WiFi

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Exclusive Studio Suite

Exclusive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Exclusive Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Studio Suite

Individually decorated, individually furnished, soundproofing, free WiFi

Panoramic Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Studio Suite

Comfort Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
15 Avenida Nte Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Founders Park - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km

Restaurants

  • ‪Pollos El Pechugon - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Tacos Chac Pel - ‬3 min walk
  • ‪Marley Coffee - ‬2 min walk
  • ‪Tacos Gomez - ‬1 min walk

About this property

BALAM Playa - 15 Th. Ave

You'll be in a fantastic location at BALAM Playa - 15 Th. Ave, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. After splashing around at the outdoor pool, you can unwind with a drink at the beach bar. Also, Playa del Carmen Maritime Terminal and Xplor Theme Park are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 10 per day)
    • Onsite parking includes off-street options
    • Offsite parking within 164 ft (USD 10 per day)
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Beach bar

What to do

  • Private beach access
  • Beach club nearby (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • Mosquito nets
  • An outdoor pool
  • Lockers available

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium cable channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 5 per pet, per day

Parking

  • Uncovered self parking costs USD 10 per day
  • Parking is available nearby and costs USD 10 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number HSR190307TC4

Also known as

BALAM Playa - 15 Th. Ave Hotel
BALAM Playa - 15 Th. Ave Playa del Carmen
BALAM Playa - 15 Th. Ave Hotel Playa del Carmen

Frequently asked questions

Does BALAM Playa - 15 Th. Ave offer free cancellation for a full refund?

Yes, BALAM Playa - 15 Th. Ave does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at BALAM Playa - 15 Th. Ave?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at BALAM Playa - 15 Th. Ave?

Yes, pets are welcome. There's a charge of USD 5 per pet, per day.

Is parking offered on site at BALAM Playa - 15 Th. Ave?

Yes. Self parking costs USD 10 per day.

What are the check-in and check-out times at BALAM Playa - 15 Th. Ave?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at BALAM Playa - 15 Th. Ave?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at BALAM Playa - 15 Th. Ave and nearby?

BALAM Playa - 15 Th. Ave has an outdoor pool.

What's the area around BALAM Playa - 15 Th. Ave like?

BALAM Playa - 15 Th. Ave is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Maritime Terminal.

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Reviews

Reviews

6.4

Good

6.2

Cleanliness

6.2

Amenities

6.2

Staff & service

5.8

Property conditions & facilities

Popular mentions

Room
Bed
Beach
Location
Nightclubs
Service staff
Breakfast
Birds

Reviews

Verified

10/10 Exceptional

The staff was magnificent, great location.
Patricia, 1-night trip
Verified

4/10 Fair

No beach close by. The pool was small and had sketchy looking wires too close to the pool. People running up and down the halls was loud. Breakfast was a piece of toast and a glass of Tang type orange juice and a coffee. The place was a disappointment.
Tracy, 14-night trip
Verified

8/10 Very good

Location is close to ADO.
Sergei, 1-night trip
Verified

10/10 Exceptional

Great budget option! The room was very clean and spacious. :)
Isabel, 1-night trip
Verified

8/10 Very good

Everything good
Satender Singh, 6-night trip
Verified

6/10 Good

Nothing special.Room was clean.Pesonally little nosey for me
Lawrence Ross, 2-night trip
Verified

6/10 Good

It was a good cost effective place to stay while waiting to transfer to our booked resort. It is in walking distance to accessible beaches, shopping, and entertainment. If you do not want an all inclusive resort, but want an affordable place to stay for a holiday and just need a place to put your head at night, this might be your place. There are no safes to keep valuables in the room and the doors to the rooms are not the most secure.
Berlie, 1-night trip
Verified

10/10 Exceptional

Nice folks, room very clean , convenience store steps away. , 200 yards ( or so) to the beach. Lots of food options nearby. A/C was awesome.
James, 5-night trip
Verified

4/10 Fair

Staff was hit or miss. The morning shift front desk was not friendly, however, Gabby the cleaning staff was very kind and greeted me by name every day. Alejandro, the afternoon front desk worker was great and friendly. The mattress was old and very uncomfortable and the bathroom was also very old. The shower leaked and sprayed everywhere when turned on. The noise level from the street echoed through the main corridoro on the first floor. I would not stay here again.
Calvin, 4-night trip
Verified

10/10 Exceptional

Staff is very kind for me.
Kazuhiko, 4-night trip
Verified

2/10 Poor

The location is good; however, the property is terrible like a roadside lodge with old torn bedsheets, bed bugs, smell, etc.
Verified

8/10 Very good

Great location. Close to 5th Ave. Good value for the price. Needs instructions for operating TV.
James, 1-night trip
Verified

6/10 Good

can't complain for the price I paid

Pros: room was big & clean, bathroom was clean, wifi worked great in the room Cons: room was dark, bathroom shower leaked nonstop, beds were hard & uncomfortable
Neys, 6-night trip
Verified

6/10 Good

Motel like style in the US. Good clean rooms. Not so great clean outdoors furnishings. Good for 1 or 2 nites if you're only want to sleep. Poor breakfeast experience. Some hostels are better. Overwall did what I wanted, 1 nite stay, convinient location, cheap. Cant take coffe mug to room. You get what u pay, dont expect much, but works for some. It did for me. 5 star to cleaning lady and the male staff member front desk. Good stay if you dont mind the above.
Marcos, 1-night trip
Verified

6/10 Good

Ummm

A tile fell off the shower wall as I was bathing. Scared the crap out of me because it was rather big. I had to gingerly pick up the pieces so I wouldn't cut my foot stepping out of the shower. Management didn't seem too concerned when I told them. Bed was hard. Wifi was nonexistent in my room. A/c worked great & the pool was nice
GEORGE, 4-night trip
Verified

4/10 Fair

Balam Playa is a basic hotel, as expected. The hotel is kept very clean and it was quiet. Most of the staff were friendly and accommodating. Location great. The furnishings were old and uncomfortable, and in some cases in bad repair. The pool is small but well tended. The pool furnishings, especially the lounge chairs, were in rough shape with old torn cushions - not really usable. The room itself was ok. The beds were super hard and one had a spring sticking up in the middle. The built in bedside tables were ok but the bottom shelf on one was broken and unusable. The bathroom was functional. The shower was the worst. Broken shower door with chunks of glass missing, the tracks didn't work properly and difficult to move. The water was very undependable. Very low/slow pressure, took several minutes for the hot water to get there, but when it did, it got super hot (difficult to control temperature - either super hot or cold). The last day, there was no hot water at 8 am. In fact, the hot water was just cutoff and no water came out at all. We had one issue with a blown lightbulb in the bathroom, and staff very quickly replaced the bulb, for which we were thankful. One staff member got very angry with me for borrowing two glasses from the kitchen (there were none in the rooms). The amenities in the room were limited - extas included a bar-sized fridge, tv (your own streaming accounts req'd), air conditiong and ceiling fan. No extras in bath. Wifi worked well
Marilyn Francis, 7-night trip
Verified

10/10 Exceptional

Wow, a small hotel that might not look like much at first glance… I highly recommend booking room 19. Why? Two large doors that open directly onto a super cozy terrace, with a rooftop pool and a view of 15th Avenue. Close to everything! The hotel staff are friendly and very welcoming. We truly invite you to discover this little paradise: charming, warm, and wonderfully peaceful. But is not a beach front
Cedrick, 1-night trip
Verified

8/10 Very good

good relation price x acomodation.
Eduardo, 1-night trip
Verified

10/10 Exceptional

Excellent
Raymond, 21-night trip
Verified

4/10 Fair

Bathroom door was broken TV didn’t work very noisy all night. Bathroom mirror was stained very old hotel.
Mario, 2-night trip
Verified

8/10 Very good

near the beach
Kazuhiko, 3-night trip
Verified

10/10 Exceptional

Excellent
Raymond, 28-night trip
Verified

6/10 Good

More cleaning of the rooms. Better water pressure in shower.
colette Marie, 11-night trip
Verified

10/10 Exceptional

Simple hotel
Phetnikone, 3-night trip
Verified

8/10 Very good

Cosy place with a nice walking distance to the beach.
Dimitri, 5-night trip