The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot
Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
Gregory
Gregory,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
The staff was by far the friendliest I’ve had to pleasure of having in an insanely long time. Made you feel welcomed and brightened everyday!
House keeping was okay. I had to ask a couple times for them to actually change my bed sheets instead of just making the bed. Also, they never did fix the bathroom light.
Mary Alice
Mary Alice,13 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 3 日
We had stayed at this same location about 7 or 8 yrs ago it was better then. Now it was ok, but definitely needs updating. T V channels were pretty weak, I couldn’t even watch FOX network. As well not having any steaming channels. What to me was bad, was that the wall sockets were in need of replacement. When any of us would try to plug in our phone to charge, socket holes so loose it barely held the plug. Only good one was on the kitchen counter or the one by the kitchen table. Not an expensive fit. Thanks for asking because I was intending to write a review anyway.
Elias G
Elias G,13 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 27 日
Room fr the 60’s
Room is totally dated. Needs an exterminator. Bugs… spiders
William
William,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 27 日
Ok
Joshua
Joshua,15 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
neil
neil,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 15 日
Very comfortable
Elias
Elias,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 13 日
Was very nice staff and good area price was good bed too
Jeffery
Jeffery,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 5 日
There was blood on the toilet, curtains, and shower curtain.
Shequita
Shequita,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Trinity
Trinity,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 18 日
Breakfast could have been better. Only one ice machine that did not work. Hotel is aging and in need of a remodel.
Overall, good hotel for the value.
julian
julian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 13 日
The manager couldn’t have been any more accommodating. It is an older property but clean and tidy. We were caught without a place due to hurricane evacuation. We had 1 night’s reservation and thought we were going to be out on the street. The manager assured us he would find something. He did and it was perfect. It made our time so much less stressful. We are so grateful to him. His assistants were, as well, the best! They eased the stress - I would never stay anywhere else when in Jacksonville.
Christy
Christy,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 12 日
We booked a king 1 bedroom
With private bathroom, because there were 3 of us, was told we booked a queen studio even though I had a picture of my itinerary of what was booked, which was a 1 bedroom king suite with a private bathroom. That is a bedroom with a door and a separate area with a pull out couch. Man at desk would not help us and put us in what was reserved. We also had support dogs and was charged for them which is wrong. It’s pretty discouraging the clerk at front was unwilling to put us in the room we actually booked and paid for. So my question is, are you false advertising what you have available? What happened to top customer service? Very disappointed in this hotel and customer service we received.
Larry
Larry,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 10 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Michael
Michael,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 14 日
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
Kevin
Kevin,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 7 月 28 日
The property was overall good. For having the Marriott name the property needs work. The AC was leaking in the lobby and the pool was down due to maintenance. The property needed updating as they bathroom light fixtures were rusting and the room doors had chunks missing. Our room had to be switched after the first night because the hot water stopped working in the shower. The staff was great but the property needs updated.
Jennifer
Jennifer,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 22 日
Dr. Shontell
Dr. Shontell,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 7 月 12 日
The pool was out of order our entire stay. They said they couldn’t get the chemicals right but I think it was more than that. They were very evasive about it.
Elizabeth
Elizabeth,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 5 日
Terrance
Terrance,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 25 日
Big room
joesph
joesph,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 20 日
Super grateful for Debbie, she made sure our stay was wonderful.
Jennifer
Jennifer,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 6 月 2 日
Needs Updating
I stayed at this hotel while getting radiation and chemo treatment at the Mayo Clinic. The staff were amazing. The room was very outdated and had a terrible smell. I had to go buy plugins to deter the smell. In addition, the pool was out of order the entire stay. Marriott needs to be ashamed!