Restaurant food and service and hotel employees were great. Gym and bedding were great. Hotel needs a deep clean. Carpet in room was awful and crunchy. Ick. Usually love a Hilton Garden Inn but this one needs a very deep clean. Restaurant food was outstanding and better than higher ranked hotels.
Camille
Camille,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Re
Floranda
Floranda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Wonderful beside the pool not working for kids
Sade
Sade,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Fred
Fred,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Sally S.
Sally S.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Everything perfect!
Sidney
Sidney,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
The person at the desk was not professional looking and didnt seem to care about whether or not she was even there. The room was clean but the beds were so incredibly uncomfortable that me nor my husband could hardly walk the next day.
Christy
Christy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Kevin was great with the check in and the accommodations, but the hotel was not really clean the week I stayed there. I asked for service, but they were short staffed.
真实旅客
6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Shawn
Shawn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 3 日
Hotel ok, big rooms but outdated
poor breakfast
shuttle was supposed to come in 5 min but took him 20 min to come
Ronen
Ronen,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Lynn
Lynn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Lovely
Andrea
Andrea,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 10 日
William
William,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 9 日
Awful is the only word. Wouldnt reccomend to anyone at any price
Raymond
Raymond,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Quick and easy shuttle to the Richmond airport. Clean, comfortable beds. Great overnight stay.
Sherri
Sherri,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
Advertised as 24 hour shuttle to airport. Incorrect. That’s why I booked..for 5 am flight departure. Shuttle starts at 4 am. No chance to arrive on time based on that. Had to arrange Lyft which cost an additional $30. Disappointed. I will continue to stay at Sheraton 4 points. Thanks.
Carole
Carole,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 27 日
Overbooked Room
My room was overbooked and I received a call shortly before check-in time that I no longer had a room and they moved me to a different hotel.
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
every thing
Nadeem
Nadeem,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 16 日
Valentines stay
Staff was excellent. Very helpful and friendly. The bed was so uncomfortable. Both my husband and I woke up with back pain. We booked largely in part to the indoor pool and got in which we found out were closed upon checking in. Would have been nice to know in advance. Hotel was clean and presentable.
Susanne
Susanne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
*
Michael
Michael,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Evening staff was a bit rude with her earbuds in and on her phone when we were trying to check in but its what you get these days
Aaron
Aaron,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Steven
Steven,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 12 日
Had to have front desk come and set up tv to work. Breakfast not included, and expensive.