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Puerta del Cielo Hotel Origen

3.5 star property
Hotel with 2 outdoor pools, near Lake Bacalar

Choose dates to view prices

Located near the airport, Puerta del Cielo Hotel Origen is a haven for relaxation. Unwind by the 2 outdoor pools with sun loungers and pool umbrellas, or indulge in a meal at the restaurant. With free WiFi and helpful staff, your stay will be nothing short of memorable.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Furnished balcony or patio
  • Daily housekeeping
The current price is CNY1,185
CNY1,455 total
includes taxes & fees
Jul 7 - Jul 8

Room options

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Terrace, Partial Lake View

Standard Room, Terrace, Partial Lake View | Terrace/patio

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Studio Suite, Terrace, Lakeside

A bedroom with a wooden door, a bed with white bedding, a bedside table with a lamp, and a wall-mounted air conditioner.

Superior Studio Suite, Terrace, Lakeside

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 337 reviews
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CNY1,591 total
includes taxes & fees
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About the neighborhood

Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Fort of San Felipe - 5 min drive - 3.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬14 min walk
  • ‪Tizmiche - ‬13 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive

About this property

Puerta del Cielo Hotel Origen

  • Puerta del Cielo Hotel Origen puts you just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • 2 outdoor pools
  • Spa services
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: MXN 3500.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 to 500 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar

Frequently asked questions

Is there a pool at Puerta del Cielo Hotel Origen?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Puerta del Cielo Hotel Origen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Puerta del Cielo Hotel Origen?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Puerta del Cielo Hotel Origen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Puerta del Cielo Hotel Origen and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Puerta del Cielo Hotel Origen?

Yes, there's an onsite restaurant.

Does Puerta del Cielo Hotel Origen have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Puerta del Cielo Hotel Origen have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Puerta del Cielo Hotel Origen like?

Puerta del Cielo Hotel Origen is located a short 6-minute walk from Lake Bacalar.

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Reviews

Puerta del Cielo Hotel Origen Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities

Popular mentions

Service staff
Food
View
Room
Lagoons

Reviews

Verified

10/10 Exceptional

The hotel is super cute and welcoming. The staff is wonderful and helpful at all times, always caring about our experience in the hotel. It was my birthday and they decorated our room and gave us a bottle of sparkling. You cannot miss the private dinner experience. We had it on the bangalo, the food was amazing (order the catch of the day) and the vibes were immaculate. We will never forget that night! We truly loved our experience in Bacalar! The lake is so amazing to swim and hotel is close to the city center!
Sofia, 2-night trip
Verified

10/10 Exceptional

Room was very clean. Staff kind and helpful. The lagoon is incredible!
Beth, 3-night trip
Verified

10/10 Exceptional

Amazing hotel, with friendly staff, great food, and overall with a great view of the lake!
Artemio, 6-night trip
Verified

8/10 Very good

Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
Erwin, 2-night trip
Verified

10/10 Exceptional

Beautiful properties, impeccable service, and very cool rooms. will go back
Gina, 6-night trip
Verified

10/10 Exceptional

The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
Jean, 8-night trip
Verified

10/10 Exceptional

Beautiful hotel in the Bacalar Lagoon. Intimate, comfortable, with a superb chef and excellent servoce.
Jorge Eduardo, 3-night trip
Verified

10/10 Exceptional

Amazing stay, amazing hotel

Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Louis, 3-night trip
Verified

8/10 Very good

Wonderful staff. New, very clean and nicely designed rooms.
Mark, 2-night trip
Verified

10/10 Exceptional

Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Paola, 2-night trip
Verified

10/10 Exceptional

Stunning stay

We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
Philip, 2-night trip
Verified

10/10 Exceptional

Great food and good service. However the property is located in the main highway and there is a lot of noise
Hector Puente, 1-night trip
Verified

10/10 Exceptional

Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
Sunrise view from our room
Juliana, 2-night trip
Verified

10/10 Exceptional

El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
Gabriela, 3-night trip
Verified

10/10 Exceptional

The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
John, 2-night trip
Verified

10/10 Exceptional

Excelente
Omar, 3-night trip
Verified

10/10 Exceptional

Awesome stay! Would definitely stay there again!
Lesly, 4-night trip
Verified

10/10 Exceptional

Great views, friendly staff.
Karina, 3-night trip
Verified

10/10 Exceptional

Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
William, 1-night trip
Verified

10/10 Exceptional

Nice quiet hotel! The employees are great.
Enrique, 3-night trip
Verified

10/10 Exceptional

Beautiful property
Karen, 1-night trip
Verified

10/10 Exceptional

Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Steven D, 5-night trip
Verified

10/10 Exceptional

We had a glorious stay and will definitely return. Hands down 5 Stars all around!
Corrina, 1-night trip
Verified

6/10 Good

Loved it for anight
eve, 1-night trip
Verified

10/10 Exceptional

Service attitude from personnel Very accommodating
Juan, 3-night trip