Had problems with the aircon system. It was a weakend of 39 degrees days and aircon did not cool the room at all, even after we asked to be moved to another room.
They need to make a plan with the aircon system of the rooms.
Johann
2 晚行程
10/10
Cornelius
1 晚行程
10/10
Oliver
3 晚行程
10/10
Beautiful
Kgosi and Kgalalelo
1 晚家庭旅行
10/10
Takalani Louyer
1 晚行程
10/10
Gerald
1 晚行程
10/10
Hotel was fine. Kimberley made me a little nervous, worried about crime.
William
2 晚行程
10/10
Dr N K Kirimi
2 晚结伴旅行
2/10
Rooms were okay, but service was poor. Housekeeping only cleaned the room once. Didnt sweep the floor or clean the cups glasses. Only left 2 towels, whilst the room was a double room housing 4 people.
While dining at the reataurant, the chicken was still raw when served. That after we waited more than an hour for our food, without any indication from the waiters that there will be delays. At check out the staff member had the nerve to acuse me of not paying my restaurant bill, which was not true as I paid the bill after dining even though the kids were served raw chicken.
This speaks to the overall poor management of the facility. I will not stay at this establishment again and will not recommend it to anyone. Very disappointed.
AT
3 晚家庭旅行
8/10
Mike
1 晚商务旅行
10/10
KABELO
1 晚行程
10/10
Kabelo
6 晚商务旅行
10/10
Steven
1 晚行程
10/10
Antonio
1 晚家庭旅行
10/10
Innocent
1 晚行程
4/10
Hans
3 晚行程
10/10
Steven
1 晚行程
10/10
Mason
1 晚家庭旅行
10/10
Thais jonni
3 晚行程
6/10
The staff were very hospitable and helpful. However, the toilet flush did not work in one room and my daughter got locked in the toilet in the general area for 40 minutes due to a faulty lock.