Our experience was significantly impacted by noise disturbances during the night, which impacted my daughter’s performance at an important sport event. In addition to the excessive noise caused by a wedding during the night, at 5am, the guests at the room next to us became very loud, with continuous screaming and laughter. Despite my call to the reception, where I was assured that the situation would be addressed, the noise persisted until 6:15am. We travelled from Reading for my daughter’s performance at the sports event, and the lack of sleep due to these disturbances severely affected her ability to perform well. This issue was not adequately addressed by the manager when I raised a complaint. I would appreciate your attention to this matter and I look forward to seeing how you can rectify this situation.