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Grand Hotel Kempinski High Tatras

5.0 star property
Štrba ski hotel with spa and free ski shuttle

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Surrounded by breathtaking mountain scenery, Grand Hotel Kempinski High Tatras offers a tranquil retreat with an art gallery, shopping on site, and a serene garden. Savor aromatherapy treatments at Zion Spa or enjoy skiing and snowboarding adventures with the free ski shuttle.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is CNY2,670
CNY2,803 total
includes taxes & fees
Mar 3 - Mar 4

Why we love this property

Mountain spa escape
This hotel sits in a national park, offering a full-service spa with couples rooms, sauna, and health club. Garden views enhance the serene setting.
Lakeside mountain retreat
Art and nature harmonize at this luxury hotel. The lakeside setting in a national park creates a stunning backdrop for the garden and local artist showcase.
Culinary delights await
Dine at the restaurant or unwind at the bar. Start days with free breakfast. Indulge in private picnics, in-room champagne, couples dining, and vegan options.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite) | Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Park view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Combined shower/tub, deep soaking tub, rainfall showerhead

Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Lake view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Flat-screen TV, pay movies, heated floors

Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Park view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

View from room

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

View from room

Deluxe Room, 1 Bedroom, Bathtub, Valley View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite) | Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Park view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite) | Living area | Flat-screen TV, pay movies, heated floors

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Lake view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite) | Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room) | Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

View from room

Deluxe Room, 1 Bedroom, Bathtub, Valley View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Daily buffet breakfast (EUR 15 per person)
Hotel ELEMENTS
  • Pool
  • Spa
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 6 reviews
The price is CNY1,503
CNY1,636 total
includes taxes & fees
Mar 2 - Mar 3
Hotel ELEMENTS
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About the neighborhood

Map
Kupelna 6, Strbske Pleso, Štrba, 059-85

What's nearby

  • Tatra National Park - 1 min walk - 0.0 km
  • Štrbské pleso - 11 min walk - 1.0 km
  • Tatra National Park Slovakia - 5 min drive - 1.8 km
  • AquaCity Poprad - 28 min drive - 32.0 km
  • Jasna Nizke Tatry - 56 min drive - 62.8 km

Getting around

  • Poprad (TAT-Poprad - Tatry) - 26 min drive
  • Strbske Pleso Station - 6 min walk
  • Štrba Station - 12 min drive
  • Tatranský Lieskovec - 15 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Koliba Patria - ‬7 min walk
  • ‪Restaurant Stará Pošta - ‬6 min walk
  • ‪Restaurant Koliba - ‬11 min walk
  • ‪ZUBAČKA reštaurácia & bar - ‬5 min walk
  • ‪Reštaurácia Toliar - ‬5 min walk

About this property

Grand Hotel Kempinski High Tatras

Grand Hotel Kempinski High Tatras features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Grand Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a free kid's club, and a bar/lounge. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (EUR 20 per day; includes in/out privileges)
    • Secured covered onsite valet parking (EUR 60 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Free train station pick-up
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • Segway rentals/tours
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Ice skating nearby

Working away

  • 2 meeting rooms
  • Conference space (2370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Segway rentals/tours
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Art gallery on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Grand Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 110.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night (maximum EUR 70 per stay)

Parking

  • Uncovered self parking costs EUR 20 per day with in/out privileges
  • Covered valet parking costs EUR 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old are allowed in the swimming pool until 8 PM only.

Also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

Does Grand Hotel Kempinski High Tatras offer free cancellation for a full refund?

Yes, Grand Hotel Kempinski High Tatras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Kempinski High Tatras?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel Kempinski High Tatras?

Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Hotel Kempinski High Tatras?

Yes. Self parking costs EUR 20 per day. Valet parking costs EUR 60 per night. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Grand Hotel Kempinski High Tatras?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one way.

What are the check-in and check-out times at Grand Hotel Kempinski High Tatras?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Grand Hotel Kempinski High Tatras?

No, this hotel doesn't have a casino, but Casino Excel (22-min drive) is nearby.

What is there to do at Grand Hotel Kempinski High Tatras and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes segway rentals. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Kempinski High Tatras also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Grand Hotel Kempinski High Tatras?

Yes, there's an onsite restaurant, Grand Restaurant.

Does Grand Hotel Kempinski High Tatras have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Grand Hotel Kempinski High Tatras like?

Grand Hotel Kempinski High Tatras is a short 6-minute walk from Strbske Pleso Station and 13 minutes' walk from Štrbské pleso.

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Reviews

Grand Hotel Kempinski High Tatras Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

Popular mentions

Service staff
Lobby
Spa
Room
View
Food
Restaurant
Bar

Reviews

10/10 Exceptional

We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay.
Stephen, 3-night trip

10/10 Exceptional

The mountain view is breathtaking and one of a kind. Beautiful, well maintained and clean property. Amazing pool!
Piotr, 2-night trip

10/10 Exceptional

Look no further, this Kempinski is world class.

One of the best hotels in central/Eastern Europe, providing a 10/10 experience in all aspects, year after year.
Jan, 2-night trip

10/10 Exceptional

Heaven on earth!

Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle, 2-night trip

10/10 Exceptional

Heaven on earth!

Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle, 2-night trip

10/10 Exceptional

Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Johnny Mai, 2-night trip

10/10 Exceptional

great!
Kastriot, 2-night trip

10/10 Exceptional

This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
John, 1-night trip

10/10 Exceptional

Perfect!
Pavlína, 1-night trip

10/10 Exceptional

Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential). Highly recommended Hotel. Thank you for our stay.
Robert, 3-night trip

2/10 Poor

Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
MALGORZATA, 4-night trip

4/10 Fair

We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Gabriel, 2-night trip

8/10 Very good

The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else.
Anas, 6-night trip

10/10 Exceptional

Ein wunderbares Hotel inmitten der Berge, wir hatten das Zimmer 415, mit Blick auf den See und die Berge. Das Personal ist sehr liebenswürdig und hilfsbereit. Wir haben uns in dieser Woche sehr wohlgefühlt.
Guido, 6-night trip

10/10 Exceptional

Excelente

Hotel maravilhoso! Tudo excelente! Quarto, cama, banheiro, vista, spa, funcionários, café da manhã!
SANDRA, 2-night trip

10/10 Exceptional

Experiência imperdível para aqueles que querem vivenciar um hotel de excelência que cuida de cada detalhe para proporcionar ao hóspede todo conforto possível. O prédio e o hall são belíssimos e o hóspede é recebido com uma taça de frizante.O quarto localizado com vista para montanhas tem uma das mais belas vistas que já vivenciamos. Tem todo conforto possível. Tem um restaurante belíssimo para jantar e para um café da manhã completíssimo. Tem piscinas aquecidas com vista para as montanhas e spa. Abertura de camas com garrafa de água. Frutas no quarto. Chá, nespresso, frigobar completo. Climatização excelente. Com certeza um dos melhores hotéis em que já nos hospedamos. Parabéns a toda a excelente equipe.
Marco A F, 1-night trip

8/10 Very good

Nagyon jó reggeli, csodás vacsora étlapról, szuper wellness.
Katalin, 2-night trip

2/10 Poor

Bonjour, nous avons contacté l'hôtel car nous étions en panne de voiture un week end au milieu de la Slovaquie donc pas de possibilité de faire plus de 200 km avec une voiture avec un pneu crevé et pas de possibilité de faire changer la roue pendant tout le week end car tout était fermé. L'hôtel n'a pas voulu nous rembourser ni faire un avoir pour que nous déplacions notre voyage. C'est bien dommage.
Celine, 2-night trip

10/10 Exceptional

Wir waren von dem Hotel total begeistert. Absolut fantastischer Service. Wunderbares Personal. Dieses Hotel ist immer eine Reise wert.
Tim, 4-night trip

10/10 Exceptional

Sehr freundliches Personal und sehr angenehmer Aufenthalt
Mark, 2-night trip

6/10 Good

The property/service/staff does not live up to the usual Kempinski standard. The signature smell of this property is an ever-present somewhat coal-like smoke from the fireplace - starting with the lobby and affecting the outside.
Milan, 1-night trip

10/10 Exceptional

👍👍👍

100%spokojnosť,ochotný personál,maximálny oddych
Kristína, 2-night trip

10/10 Exceptional

Super
Martin, 2-night trip

8/10 Very good

rodinná dovolená

Hotel je krásný a byl v období Vánoc nádherně vyzdobený. Jediné co na pokojích chybí je kávovar a konvice. Konvici Vám na vyžádání donesou. Služby na recepci jsou výborné jen personál v restauraci byl průměrný.
Malkova, 4-night trip

10/10 Exceptional

Spokojnost

Odporucam;)
Mátyás, 2-night trip