Ibis Santa Cruz DE LA Sierra

3.0 star property
Hotel with restaurant, near Santa Cruz Zoo

Choose dates to view prices

Ibis Santa Cruz DE LA Sierra offers a warm welcome with its vibrant boardwalk/promenade location. Indulge in the garden, enjoy a coffee at the coffee shop, or work from the 24-hour business center. With free WiFi and laundry facilities, you can stay connected and refreshed throughout your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY377
CNY377 total
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
AVENIDA CRISTOBAL DE MENDOZA, Santa Cruz, 0

What's nearby

  • Arenal Park - 15 min walk - 1.3 km
  • Plaza 24 de Septiembre - 18 min walk - 1.6 km
  • Santa Cruz Zoo - 19 min walk - 1.6 km
  • San Lorenzo Cathedral - 20 min walk - 1.7 km
  • Ventura Mall - 4 min drive - 2.8 km

Getting around

  • Santa Cruz (SRZ-El Trompillo) - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive
  • Santa Cruz de la Sierra Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pollo Diez - ‬5 min walk
  • ‪Rue 170 - ‬8 min walk
  • ‪Amore Green Natural Market - ‬9 min walk
  • ‪Restaurat Guapurú - Hotel Yotaú - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Ibis Santa Cruz DE LA Sierra

Ibis Santa Cruz DE LA Sierra is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Santa Cruz Zoo and Ventura Mall are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 132 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Stair gate

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Roll-in shower
  • Transfer shower
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Phone
  • Computer monitor
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BOB 70 for adults and BOB 35 for children
  • Airport shuttle service is offered for an extra charge of BOB 22 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children costs BOB 22

Pets

  • Service animals exempt from fees
  • Pet deposit: BOB 209 per stay
  • Pets are allowed for an extra charge of BOB 209 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Santa Cruz DE LA Sierra Hotel
Ibis Santa Cruz DE LA Sierra Santa Cruz
Ibis Santa Cruz DE LA Sierra Hotel Santa Cruz

Frequently asked questions

Does Ibis Santa Cruz DE LA Sierra offer free cancellation for a full refund?

Yes, Ibis Santa Cruz DE LA Sierra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ibis Santa Cruz DE LA Sierra?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 132 lbs per pet. There's a charge of BOB 209 per pet, per stay, and there's also a deposit of BOB 209 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ibis Santa Cruz DE LA Sierra?

Yes, there's free self parking.

Is airport shuttle service offered by Ibis Santa Cruz DE LA Sierra?

Yes, an airport shuttle is available. The charge is BOB 22 per vehicle one-way.

What are the check-in and check-out times at Ibis Santa Cruz DE LA Sierra?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Ibis Santa Cruz DE LA Sierra and nearby?

Recommended spots to visit include Santa Cruz Zoo (1.2 mi) and Plaza 24 de Septiembre (1.2 mi), along with San Lorenzo Cathedral (1.3 mi) and Ventura Mall (1.7 mi).

Are there restaurants at or near Ibis Santa Cruz DE LA Sierra?

Yes, there's an onsite restaurant.

What's the area around Ibis Santa Cruz DE LA Sierra like?

Ibis Santa Cruz DE LA Sierra is a short 14-minute walk from Municipal Library and 17 minutes' walk from Patio Design LifeStyle Center.

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Reviews

Ibis Santa Cruz DE LA Sierra Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Amazing breakfast
Sergio, 1-night trip
Verified

10/10 Exceptional

Great value
Ryan, 2-night trip
Verified

10/10 Exceptional

Great Spot
Jose, 2-night trip
Verified

10/10 Exceptional

Good place in decent area and good price for the area
Jorge, 3-night trip
Verified

10/10 Exceptional

Well kept. Clean, great staff!
Kristyne, 2-night trip
Verified

10/10 Exceptional

Everyone was extremely helpful and attentive. The restaurant was great. Highly recommend.
Jason, 2-night trip
Verified

10/10 Exceptional

everything was perfect 👌
Ivan, 1-night trip
Verified

8/10 Very good

Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
FRANCISCO, 4-night trip
Verified

10/10 Exceptional

Nice building
Jose, 2-night trip
Verified

8/10 Very good

Staff was amazing. Rooms are tiny. Coffee makers are not in rooms. Ac works great. Location isn't the best.
Tristyn, 9-night trip
Verified

10/10 Exceptional

Predictable, good vibe. Very good bed.
Ted, 1-night trip
Verified

10/10 Exceptional

Awesome staff
Sergio, 1-night trip
Verified

10/10 Exceptional

The
Rolando, 5-night trip
Verified

10/10 Exceptional

The hotel is modern, clean and comfortable. Check in was easy and fast. Don't know how to use the TV, but everything else is fine
Sandra, 1-night trip
Verified

10/10 Exceptional

Nice clean room
Tyler, 1-night trip
Verified

10/10 Exceptional

Simple and Clean hotel

Very clean, but simple and basic accommodation. Staff are friendly and the food they serve is pretty good, but they charge extra for breakfast and bottled water. Clean, economical, yet stylish place to stay for business or pleasure. There're couple restaurants very near by and a farmacia where bottled water can be purchased. It costs more at the hotel.
Angela, 3-night trip
Verified

6/10 Good

The food was awesome!! Best fillet mignon I ever had in the year that I have been in Bolivia. The big issue that my wife and I had was the rooms are too small. You hardly have space to open your suitcase. So we cut our intended 5 night stay short and only stayed for 1 night. Another thing I noticed was staff moral seemed very low. Staff members didn't seem too happy to be working there.
Andrew, 4-night trip
Verified

10/10 Exceptional

Good hotel

I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
yoel, 3-night trip
Verified

10/10 Exceptional

Desayuno amplio
Gustavo, 1-night trip
Verified

10/10 Exceptional

Excelente, só não dou nota 10 devido ausência de frigobar no quarto, do resto sem apontamentos!
Med, 1-night trip
Verified

10/10 Exceptional

Buen servicio
Giovanni, 3-night trip
Verified

10/10 Exceptional

Gutes Preis / Leistungs Verhältnis. Aufmerksames Personal Gute Auswahl an Getränken und Speisen
Walter, 1-night trip
Verified

10/10 Exceptional

Hotel excelente e com atendimento impecavel.
Vanessa, 1-night trip
Verified

10/10 Exceptional

Quarto limpo e organizado. Ótimo café da manhã.
Bruno, 1-night trip
Verified

10/10 Exceptional

Limpeza impecável! Café da manhã formidável! Quarto aconchegante - porem sem frigobar que é imprescindível (recomendo a necessidade para armazenamentos dos líquidos adquiridos no próprio hotel)
IVA H, 3-night trip