In the heart of Mérida Centro, Hotel Mucuy offers a warm welcome with helpful staff. Stay connected with in-room WiFi and grab a coffee at the on-site cafe.
At Hotel Mucuy, you'll be just a 5-minute drive from Paseo de Montejo and Yucatan International Convention Center. Also, Plaza Altabrisa and U.S. Consulate General Mérida are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
19 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Services
24-hour front desk
Facilities
Garden
Accessibility
Well-lit path to entrance
Room amenities
Stay connected
Free WiFi
More
Housekeeping on request
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 100 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida
Frequently asked questions
Does Hotel Mucuy offer free cancellation for a full refund?
Yes, Hotel Mucuy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mucuy?
Yes, pets are welcome. There's a charge of MXN 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Mucuy?
Sorry, there's no onsite parking at Hotel Mucuy.
What are the check-in and check-out times at Hotel Mucuy?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Mucuy?
No, this hotel doesn't have a casino, but Casino La Cima (1-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Mucuy and nearby?
Hotel Mucuy has a garden.
What's the area around Hotel Mucuy like?
Hotel Mucuy is in Mérida Centro, a short 9-minute walk from Paseo de Montejo and 4 minutes' walk from Parque Santa Lucía.
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Reviews
Hotel Mucuy Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.0
Amenities
8.2
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 20, 2026
This a place to be afordable clean close to everything..Friendly and helpful staff..
Luz Marina
Luz Marina, 7-night trip
Verified
8/10 Very good
Jan 8, 2026
I'm happy to be near the Cathedral.
Room size is good.
Swimming pool is topped up and clean.
The best is thdt it's quiet, day and night.
Cheryl
Cheryl, 27-night trip
Verified
8/10 Very good
Jan 8, 2026
Traditional rooms, large, clean. Comfortable queen size bed.
I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
miss aneta
miss aneta, 3-night trip
Verified
8/10 Very good
Feb 3, 2024
Nice and central place to stay, simple rooms, but comfortable. Very good matrasse, the pool is a big plus with hot weather. Friendly and helpful staff. Very recommendable.
Dagmar
Dagmar, 4-night trip
Verified
10/10 Exceptional
Feb 5, 2024
Very friendly service
daniel
daniel, 1-night trip
Verified
6/10 Good
Nov 12, 2023
I really liked the location of the hotel, it is located in the middle of the city and you can go everywhere. The hotelroom was good, the bed was comfortable and we didn't have any mosquitos or other insects inside. The room gets cleaned everyday wirh fresh towels. But: when it rains the room becomes very humid and the outdoor area of the hotel could be better maintaimed: You can't use the pool, it's green and the table outside are dirty.
Caroline
Caroline, 5-night trip
Verified
6/10 Good
Nov 14, 2024
The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
John
John, 5-night trip
Verified
4/10 Fair
Aug 26, 2025
Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos)
Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too.
For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Hrvoje
Hrvoje, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2024
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars.
However, there are other aspects to consider.
STAFF:10
HVAC:10
DAILEY MAID SERVICE: 10
ONSITE SECURITY:10
BREAKFAST: 9
FACILITY CLEANLINESS: 8
ROOM CLEANLINESS: 8
PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10
NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step!
I paid for LOCATION & WALKABILITY.
Everything else was a bonus!
I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels.
They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz.
I would stay there again.
Muy bien!!
Peter J.
Peter J., 21-night trip
Verified
2/10 Poor
Feb 16, 2026
I wasn’t expecting much for the cheap price but I was still disappointed. Ripped and stained sheets, insects flying around the bathroom, toilet didn’t flush, no hot water in the shower. The lobby and common areas are well maintained so I don’t know why the rooms can’t be too.
Andrew
Andrew, 2-night trip
Verified
4/10 Fair
Feb 24, 2026
Kinda run down, no privacy, free breakfast is only a little sliced fruit, o.j, and coffee. Limited menu but more available for extra price. Parking is paid, the theres a handicap sign in front that they say you cant use, i did and was fine by the police. Staff isnt fluent on english. No hand soap on site, had no t.p., shower looked scary, toilet barely flushed...
Neil
Neil, 2-night trip
Verified
10/10 Exceptional
Jul 31, 2023
Great place to stay.friendly staff.
Nothing fancy,but what do you want for the price.
You are right in town.
Adrianus
Adrianus, 1-night trip
Verified
10/10 Exceptional
Feb 27, 2024
Although not stated on the website, the room had air conditioning and a ceiling fan. The staff is very accommodating. A well-kept backyard where you can relax and unwind
Andreas
Andreas, 3-night trip
Verified
8/10 Very good
Jul 19, 2024
Personal amable
Amelia
Amelia, 7-night trip
Verified
6/10 Good
Feb 4, 2025
2 star hotel
It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Carole
Carole, 5-night trip
Verified
6/10 Good
Sep 19, 2024
Regular
Javier Jonatan
Javier Jonatan, 2-night trip
Verified
4/10 Fair
Sep 7, 2024
Staff at night does not speak English
Ranpreet
Ranpreet, 1-night trip
Verified
8/10 Very good
May 9, 2024
S/c
Christian
Christian, 2-night trip
Verified
2/10 Poor
Nov 30, 2023
Nothing
Ofelia
Ofelia, 1-night trip
Verified
4/10 Fair
Jan 4, 2023
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.
Carolyn
Verified
10/10 Exceptional
May 25, 2026
Recomiendo ampliamente al Hotel Mucuy..
Económico
Cerca del Centro.
Alberca limpia
Buena atención
MIGUEL
MIGUEL, 1-night trip
Verified
10/10 Exceptional
May 12, 2026
Servicio muy bueno , todo el personal muy amable , el señor luis muy buena persona , en verdad te hacen sentir como en casa ... seraaa q yo si regresare ahii mil veces