Staff were lovely, hotel is good. Rooms uncomfortably hot during heatwave.
David
2 晚行程
10/10
Very relaxing. The staff were so friendly and efficient. The hotel had all the facilities we needed. It's location was ideal for what we wanted. I could sit on their garden terrace for hours looking at the view and garden with a coffee or Pimms and a good book.
Barbara
2 晚行程
8/10
A relaxing stay in a beautiful setting.
Service in the restaurant was not as efficient as it should have been.
I enquired at reception about an event later in the year. No-one had any further i go and said they’d get someone to call on Monday. Hmmmm. Still waiting on that call.
Pool was nice and grounds were stunning.
edward
2 晚行程
8/10
Good location, ideally situated for the Surrey hills. Breakfast format varies depending on how many guests are staying but has everything needed. Room was hot and no air conditioning, although a fan was provided.
Martin
4 晚行程
8/10
Graham
1 晚家庭旅行
10/10
The Staff couldn’t do enough to help.
Well turned out, polite and engaging. Excellent.
Jose in the restaurant is a gem.
The lead waitress on our first night made the evening in to a really wonderful occasion.
Michael
2 晚家庭旅行
8/10
Gary
1 晚行程
8/10
Very clean and well presented. But the room was like a sauna with no a/c and breakfast quite lacking in fresh fruit options
David
1 晚行程
6/10
Room was like a furnace, possibly hot water pipes running under or just the one small window. Bed and bathroom decent. Drink selection good and breakfast was excellent for a buffet. Did see a dead cockroach on the carpet of the main walkway which gave me pause, but by then I was checking out.
J
1 晚行程
8/10
We had a lovely, brief stay. Room was nice. Bathroom was lovely and modern & clean. Staff were lovely & breakfast was very nice.
Danielle
1 晚家庭旅行
6/10
Good enough for the money but missing in some aspects. The room was so hot we couldnt sleep even with the fan and the window open. Also, the pool/spa area could really do with a makeover as it was small, dated and dirty.
We tried to call reception/housekeeping 6 times throughout the afternoon and no one picked up
真实旅客
1 晚行程
10/10
We attended a wedding at Wotton House and stayed for 2 days. The place is beautiful and the staff are very attentive. Highly recommend this venue.
Judith
2 晚家庭旅行
10/10
Lovely room with great service. The only slight negative is the lack of air conditioning in the room which meant it was pretty hot, however that there was a Dyson air cooling machine which helped somewhat. Sevice from the staff was excellent.
Andrew
1 晚结伴旅行
8/10
Lovely place with interesting history, beautiful gardens and nice staff. We felt relaxed for most of the time and enjoyed the surrounding area. Unfortunately, they were hosting a wedding during our stay which didn’t really get in the way but the fire alarm went off twice at around 11pm and we had to go to reception to get another left over alarm to be turned off as it was keeping us awake. If you can avoid the weddings it would be a perfect weekend stay.
真实旅客
1 晚行程
4/10
I appreciated the cleanliness of the hotel – a true oasis in the desert of dust bunnies. However, the service left much to be desired. I could have sworn I saw a tumbleweed roll by while waiting for someone at the bar, and trying to get room service was like playing hide and seek with a ghost – I could hear them, but they just wouldn’t pick up the phone!
Now, let’s talk about the main event: the corporate party. I wasn't given the heads-up that my peaceful getaway would turn into a live version of 'The Hangover.' Somehow, I found myself directly above the festivities, which quickly escalated from a corporate meeting to a full-blown rave. I’ve been to nightclubs that were less energetic! It’s a wonder anyone could sleep through that cacophony. So, if you’re looking for a restful retreat, perhaps consider a hotel that doesn’t double as a dance floor.
James
1 晚商务旅行
8/10
Beautiful place elegant surro
CARL ANTONY
2 晚结伴旅行
10/10
Jonathan
2 晚行程
10/10
Christopher
1 晚行程
10/10
Georgina
1 晚行程
8/10
Sandra
1 晚行程
10/10
We have stayed at Wotton House a few times and have stayed singly, as a couple, with and without dogs and have even taken our bikes down.
The facilities and staff are superb and we have come to treat the hotel as a home from home!
The room has had all we could want. It’s comfortable and well equipped and they’ve provided beds for the dogs when they have been with us.
The facilities are excellent and we’ve used the gym, pool and walked extensively in and around the grounds.
The local area is really nice and we have explored extensively. The walk through the woods to the Mill pond is delightful. We have also cycled in the area, taking in Leith and Box Hill as well as visiting local villages
But it is the staff where the hotel has excelled. Everyone has been friendly and helpful, from the maintenance, F & B and Front of House. They have made an unpleasant situation a pleasure! They have been attentive and friendly and really gone the extra mile.
Annalisa, Jessica and Guido on reception have been superb, helping our changing itinerary. Kristina from Guest relations has been really supportive. Sarah in F&B was superb in helping our Mum and Jose rhe waiter has been fantastic.
It was lovely to meet Edward, the GM and his wife Georgie who made us feel very welcome and supported.
Thank you all and sorry to all I have missed out! We have enjoyed our stays, and will be back