Unit 10 studio. Lies in the listing. No view, several blocks to beach. Full bed, not queen. No heat and no staff to help. (Key had been left in box by locked office door.) No reply to our messages through Hotels.com system or phone number we found. These were four cold, windy off-season nights! We used the electric oven to warm the place. One thin sad blanket was provided. Luckily we had brought a comforter and a beach blanket we could put on the bed. DVD player was broken. Bare minimum kitchenware. The “property fee” tacked onto bill was shameless. For what? On the up side: (“other than that Mrs Lincoln how did you enjoy the play?”) plentiful hot water, new coffee maker, ice trays, good location. Nature and charm of Block Island made it a great time despite the flaws here.