First of all, the hotel is beautiful and the art adds such an interesting element. I absolutely loved the building, galleries, and restaurants. Food was delicious and everyone working at Idol Wolf and Good Press went above and beyond although they seemed to be a bit understaffed. Valet staff was helpful. The gym was the best I've ever seen at a hotel and the pool was wonderful! I hosted a small event and Abbey and
Diana
Diana,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Probably not staying here again
Extremely disappointed, in light of rate paid. No wash cloths, no shampoo or body wash in tub, had to use bath mat in tub in order to avoid slipping due to ultra slick surfaces. Front desk was slow and untrained. Restaurant menu was very unappealing. No hotel baggage carts available, however Valet parking was excellent.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
The front staff was super sweet. Room was so nice and clean! Loved it here! Only downside is parking and valet being $50 every day, other than that, had a great experience
Desiree
Desiree,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Great hotel for art lovers!
This hotel is one of my top favorite hotels that I ever stayed at! The decor, service and museum is top notch! All of their staff are helpful & friendly. I absolutely loved their coffee shop downstairs too. I highly recommend the lavender latte and cinnamon rolls. I loved everything about it!
Tatiana
Tatiana,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 7 日
Unhappy customer
I didn’t have a good experience. Me and my family stayed during the Kendrick concert. I booked a king room and upon arrival they had me in a bunk bed room and said they were sold out. It was uncomfortable for me and my husband and the filter was dirty in room. My kids booked a separate room and their toilet ended up not working. The next day they got a new room and I looked on the website and saw they had 2 rooms open. I called the desk to demand our room be moved to one of the open king rooms since that’s what we booked in the first place. They ended up agreeing but said it would happen later in the day. We went out to eat and they called saying the room was ready and we had to hurry back and check into the new room if we wanted it. We had to leave the restaurant before we got to order the main course. The whole stay was annoying. The rooms were nice and the hotel itself was nice but the cleanliness of the room wasn’t great. They gave us a 75$ food and beverage credit for the room mix up but the food costs are a little steep so it didn’t go far. Idk if I’d stay again.
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Best hotel experience ever!
We booked the room last minute on our travels. The hotel was an amazing experience, the room was wonderful. Our son loved the bunkbed and the art gallery and the indoor pool. Husband and I loved the spa and hot tub. Highly recommend staying here!
Rebekah
Rebekah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Absolutely love these properties and stay whenever I can.
Katixa
Katixa,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
So good
What a gem of a hotel! Great room, great service at the desk and by the valet Isabella. The pool/sauna/hot tub is excellent and rare to find at a modern downtown hotel. Cant wait to stay again!
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Great location near downtown. Amazing staff! Great restaurant and coffee shop on the property. For those that don't know they also have an amazing art museum on the 2nd floor. Love the 21C hotel chain
Would love to see one of these in every city!
Jamie
Jamie,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Lisa
Lisa,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 22 日
You need management ASAP
We stayed here for our anniversary. From the time we arrived until the time we left, there were issues. There was a fire alarm that went off after we were in bed and we had use an actual fire escape from the 9th floor only to find out it was someone who was smoking in the hallway but yet no one notified the hotel of an all clear as we stood outside in our pajamas after going down a fire escape. When I talked to the Room Director he told me it was the fire department’s job not his. Next, the elevators weren’t working and we had to walk up and down 9 flights of stairs. When I inquired, I was told some kids were jumping in the elevator and it caused a problem. Perhaps someone would be managing the property a bit better? We asked for cups for our coffee maker in our room. Never could get them. This was a terrible start. It was our first time here and it will be our last. When we stopped to talk to the front desk at check out, multiple people were complaining. Strong suggestion to get some alert and involved manager.
Suann
Suann,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Lori
Lori,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
A clean, classy stay
Such a nice hotel that I thought I was in a classier city than Saint Louis. Very clean. Lively scene in the lobby area. Art art art. All looks very new and well thought out. I will recommend to family and friends when they visit.
Joe
Joe,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Alexis
Alexis,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Stay
Loved it … only issue with us was pillows were HARD
Lori
Lori,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Genny
Genny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 16 日
Filthy beds
The beds were filthy and stained on the first night. When I went and told the front desk, they informed me that housekeeping was gone and that I would have to wait until the next day. Housekeeping NEVER came to make or clean the beds, and by the third day I had to be moved into another room due to whoever’s incompetence resulted in this neglect. To say I am upset and disappointed would be an understatement, and I’m grateful that I was there for a college graduation, and as such no longer have to go to St. Louis, much less this hotel.
Matthew
Matthew,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
Upsetting
Was disturbed that the safe in my room was not working. Someone came up but could not repair it. This was very inconvenient as I was attending a graduation and was not allowed to carry anything in. Really needed that safe to leave my valuables and gift in while at the ceremony. A front desk person and I had a conversation about this. They said there was nothing they could do about it. We discussed a credit on my bill for this inconvenience at checkout. When I checked out I was told they could not do anything about this as it was booked through a third party. Loved the museum in the hotel though.