Experience the upscale atmosphere of Novotel Puerto Montt, where modern comforts meet attentive service. Start your day with a sauna session and stay connected with in-room WiFi. With laundry facilities, luggage storage, and coffee/tea in the lobby, this hotel has everything you need for a relaxing retreat.
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
What's nearby
Mall Paseo Costanera - 1 min walk - 0.0 km
Dock - 6 min walk - 0.5 km
Puerto Montt Cathedral - 6 min walk - 0.6 km
Plaza de Armas - 6 min walk - 0.6 km
Pelluco Beach - 4 min drive - 3.7 km
Getting around
Puerto Montt (PMC-Tepual) - 30 min drive
La Paloma Station - 7 min drive
Puerto Varas Station - 26 min drive
Restaurants
Dominó Paseo Costanera - 2 min walk
Juan Maestro - 2 min walk
Tanpu - 2 min walk
Cafe Del Mar - 1 min walk
Casa Colomba Café & Bar - 4 min walk
About this property
Novotel Puerto Montt
Novotel Puerto Montt is a great choice for a stay in Puerto Montt. Guests can enjoy the sauna, and buffet breakfast is available daily. Fellow travelers say good things about the helpful staff and location.
At a glance
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Hotel size
95 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Free offsite parking within 3 ft from 7:00 AM to 8:30 PM
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Coffee/tea in a common area
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic water bottles
Reusable cups only
Room amenities
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Bathtub only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 10000 per person
Pets
Service animals exempt from fees
Pet deposit: CLP 59500 per stay
Pets are allowed for an extra charge of CLP 23800 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 77.565.357-4
Also known as
Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt
Frequently asked questions
Does Novotel Puerto Montt offer free cancellation for a full refund?
Yes, Novotel Puerto Montt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Puerto Montt?
Yes, cats and dogs are welcome. There's a charge of CLP 23800 per pet, per night, and there's also a deposit of CLP 59500 per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Puerto Montt?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Novotel Puerto Montt?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.
Is there an onsite casino at Novotel Puerto Montt?
No, this hotel doesn't have a casino, but Casino Dreams Puerto Varas (18-min drive) is nearby.
What is there to do at Novotel Puerto Montt and nearby?
Novotel Puerto Montt has a sauna.
What's the area around Novotel Puerto Montt like?
Novotel Puerto Montt is in the heart of Puerto Montt, a short 1-minute walk from Mall Paseo Costanera and 7 minutes' walk from Plaza de Armas. Travelers say this hotel is in a good location.
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Novotel Puerto Montt Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
View
Location
Room
Breakfast
Service staff
Bathroom
Water
Lobby
Air conditioning
Ocean view
What guests liked
Breakfast was very good and the staff extremely efficient. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 27, 2025
Melhor vista de Puerto Mont
Tudo correu.muiro bem, hotel bem licalizado, muito confortável, com um bom café da manhã e limpeza e conforto excelentes.
ANDRE
ANDRE, 9-night trip
10/10 Exceptional
Jul 27, 2025
Excelente
Muy buena y acogeradora recepcion.
Hotel copado con turistas argentinos, pero servicios de desayuno siempre cubierto con total disponibilidad. Muy Bien.
RONALD
RONALD, 2-night trip
8/10 Very good
Jun 9, 2025
Todo muy bien. Excelente, inmejorable, ubicacion para hacer compras en el mall.
Marcelo
Marcelo, 2-night trip
10/10 Exceptional
Feb 20, 2025
Good location, the hotel met everything expected
Johann
Johann, 1-night trip
10/10 Exceptional
Mar 20, 2025
Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.
Carla
Carla, 1-night trip
10/10 Exceptional
Mar 6, 2025
Great to spend the night while traveling.
VICTOR
VICTOR, 1-night trip
10/10 Exceptional
Dec 19, 2024
Hotel bem localizado e com excelente atendimento
Marconi
Marconi, 1-night trip
10/10 Exceptional
Jun 7, 2025
Excelente
LINDA SAMANTHA
LINDA SAMANTHA, 3-night trip
10/10 Exceptional
Mar 23, 2025
El hotel cuenta con servicio que hace una estadia conveniente. Exelente desayuno, calefacción y practico para estacionar
Claudia
Claudia, 2-night trip
10/10 Exceptional
Feb 24, 2025
Ótimo hotel
Hotel ótimo e atendimento também. Custa do quarto incrível.
Juliana
Juliana, 3-night trip
10/10 Exceptional
Mar 9, 2025
Es un excelente lugar para hospedarse con una vista panorámica espectacular.
El personal muy amable
Jose
Jose, 1-night trip
10/10 Exceptional
Jan 24, 2025
Nota 10
O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.
Vivian
Vivian, 6-night trip
10/10 Exceptional
Mar 23, 2025
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
Luis
Luis, 6-night trip
10/10 Exceptional
Apr 17, 2025
Excelente hotel
Excelente localização. É possivel do hotel ir até o shopping. Limpeza e café da manhã bons. Cama muito confortável.
Matheus
Matheus, 1-night trip
10/10 Exceptional
May 23, 2025
Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también .
Volvería a elegir hospedarme ahí .
sofia
sofia, 2-night trip
8/10 Very good
Sep 6, 2024
Buena ubicación y buen desayuno
mariela
mariela, 1-night trip
8/10 Very good
Jun 22, 2025
Pocas opciones de restaurantes pero está ubicado en el centro, desayuno muy limitado. El personal no te da nada de información turística como en otros hoteles. Habitaciones viejas solo unas partes del hotel renovadas
SOFIA
SOFIA, 2-night trip
8/10 Very good
Nov 9, 2024
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Edmundo
Edmundo, 3-night trip
10/10 Exceptional
Feb 5, 2024
Muy buen hotel, el personal muy amable y excelente lugar para ir en familia.
Constanza
Constanza, 1-night trip
8/10 Very good
Jan 1, 2025
Custo benefício bom
Bem localizado, quarto amplo, bem limpo, sacada com ótima visão do por do sol
CLAUDIOMIR
CLAUDIOMIR, 1-night trip
10/10 Exceptional
May 3, 2024
Great
Great staff and nice accomodations
John
John, 2-night trip
8/10 Very good
Mar 13, 2025
Puerto montt março 25
Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.
MARCELO
MARCELO, 2-night trip
10/10 Exceptional
Jan 13, 2025
Beautiful views of the bay. Basic rooms and in the middle of town.
Satish
Satish, 1-night trip
10/10 Exceptional
May 11, 2025
Excelente estadia en pareja
El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable.
El desayuno variado,para disfrutar en un ambiente amplio y muy agradable.
El personal muy amable,atento a cualquier consulta.
La limpieza en gral 10 puntos.
Sin dudas volveríamos y lo recomendamos.
Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí
Eugenia
Eugenia, 4-night trip
10/10 Exceptional
Jan 7, 2025
Ótimo hotel e equipe muito atenciosa. Praticamente dentro do shopping.