In the heart of Madrid, JW Marriott Hotel Madrid offers an oasis with a lush garden and relaxing spa services. Savor Mediterranean cuisine at Coquetto Bar or unwind in the lobby over coffee/tea. With multilingual staff, tour assistance, and free WiFi, you're all set for a luxurious getaway.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Pet friendly
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Spa services
Babysitting
24-hour front desk
Coffee/tea in a common area
Garden
Snack bar/deli
Laundry service
Self-serve laundry
For families (6)
Babysitting (surcharge)
Television
Garden
Daily housekeeping
Laundry facilities
Elevator
The current price is CNY3,802
CNY3,802
CNY4,182 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Work meets relaxation
Strategically located downtown, this hotel offers coworking spaces and in-room workstations. After hours, indulge in massages and spa treatments.
Culinary delights
Mediterranean flavors enchant diners, while the bar offers stylish flair. Private dining, vegan, and vegetarian breakfast options are available.
Spa sanctuary
Luxurious spa services and body treatments await at this hotel. Sports massages melt away stress while rooftop and ground gardens offer serene retreats.
Thyssen-Bornemisza National Museum - 5 min walk - 0.4 km
Plaza Mayor - 10 min walk - 0.8 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
Madrid Recoletos Station - 15 min walk
Madrid (XOC-Atocha Train Station) - 19 min walk
Atocha Cercanías Station - 21 min walk
Sevilla Station - 2 min walk
Sol Station - 3 min walk
Anton Martin Station - 7 min walk
Restaurants
Dani - 1 min walk
Lhardy - 1 min walk
La Rollerie - 1 min walk
La Catedral - 2 min walk
Prada A Tope - 1 min walk
About this property
JW Marriott Hotel Madrid
When you stay at JW Marriott Hotel Madrid, you'll be in a fantastic location, just a 5-minute walk from Puerta del Sol and Gran Via. You can indulge in sports massages or body treatments, and Mediterranean cuisine is served at Botánicos Álvarez, which is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Public transportation is just a short walk: Sevilla Station is 2 minutes and Sol Station is 3 minutes.
At a glance
DONE
Hotel size
139 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 5 and younger eat free breakfast
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Offsite parking within 0.1 mi (EUR 45 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
Working away
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1882
Rooftop garden
Garden
24-hour fitness center
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic coffee stirrers
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Grab bar near toilet
Transfer shower
Stair-free path to entrance
Area rugs in public areas
Smooth flooring in public areas
Tile flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Bathtub or shower
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and body treatments.
Dining
Botánicos Álvarez - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in the Bioscore Sustainability and Ecostars, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 27.5 for children
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per accommodation, per day
Parking
Parking is available nearby and costs EUR 45 per day (328 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid
Frequently asked questions
Does JW Marriott Hotel Madrid offer free cancellation for a full refund?
Yes, JW Marriott Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JW Marriott Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 50 per accommodation, per day. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at JW Marriott Hotel Madrid?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at JW Marriott Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (6-min walk) is nearby.
What is there to do at JW Marriott Hotel Madrid and nearby?
JW Marriott Hotel Madrid has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near JW Marriott Hotel Madrid?
What's the area around JW Marriott Hotel Madrid like?
JW Marriott Hotel Madrid is in Madrid Centro, a short 2-minute walk from Sevilla Station and 5 minutes' walk from Gran Via.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 17, 2026
The staff is the best thing in the hotel
Waleed
Waleed, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Great Staff and quick Check in process
Marcos
Marcos, 4-night trip
Verified
10/10 Exceptional
Dec 17, 2025
The room was very nice, clean. Bed was comfortable, very relaxing. The staff of this hotel was amazing, always helpful.
ALICIA
ALICIA, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Wonderful hotel, wonderful staff.
Linda
Linda, 4-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Excellent location and comfortable beautiful rooms
paola
paola, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2024
Great hotel, perfect location and friendly staff.
Bobby
Bobby, 3-night trip
Verified
10/10 Exceptional
Feb 7, 2025
Great location
JOSE
JOSE, 2-night trip
Verified
10/10 Exceptional
May 3, 2025
As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2024
Clean, quiet, very attentive staff
Barbara
Barbara, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Beautiful room with exquisite views, centrally-located, highly-attentive staff.
chrisry
chrisry, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2024
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Roberto
Roberto, 1-night trip
Verified
6/10 Good
Jun 1, 2025
No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty.
Erick
Erick, 4-night trip
Verified
10/10 Exceptional
Jan 13, 2024
Nice, clean, excellent customer service.
Jessica
Verified
10/10 Exceptional
Jan 28, 2024
Comfortable and clean.
Hyun ryung
Hyun ryung, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2023
Great central location
Newly renovated and in a great central location. As stated in the Hotel description the room was "sound proof" but they must have forgot to tell the Police. (sarcasm)
The "corner" room was very large and comfortable and with a very large bath, but a lot of empty space and missing closet space, a possible second sink and little accessories (like more hooks for bath robes, towels etc.)
Gianni
Gianni, 4-night trip
Verified
6/10 Good
Oct 23, 2025
We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed.
However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator.
We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street.
On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it.
Caio
Caio, 3-night trip
Verified
10/10 Exceptional
Feb 20, 2026
Excellent satff
Waleed
Waleed, 4-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Comfortable, great service, excellent rooms. I don’t particularly agree with others review. Hotel deserves an overall score over 9.2 to be honest.
Silvestro
Silvestro, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Perfect
Yazeed
Yazeed, 5-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Excelente
Julio
Julio, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Fabulous as usual
Reem Moussa
Reem Moussa, 5-night trip
Verified
10/10 Exceptional
Mar 22, 2024
JW Marriott Madrid amazing!
The hotels was perfect with everything
Oliver
Oliver, 4-night trip
Verified
10/10 Exceptional
Aug 16, 2025
Perfect
Paola
Paola, 4-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Very good
Robert De Jesus
Robert De Jesus, 1-night trip
Verified
8/10 Very good
Dec 4, 2025
I arrived at 1:15 pm and had to wait half an hour just to reach the reception because there was only one employee to check in the guests which is unacceptable and i had to wait until 3 pm to check in to my room because they said there was no room available.