The rooms were in poor condition, stains on the walls, no USB ports to charge your phones and actually keys to the rooms, it definitely needs updating
robeena
robeena,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Vincenzo
Vincenzo,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 10 日
michael
michael,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 23 日
Sanjay
Sanjay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 21 日
Cavelle
Cavelle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
We had a beautiful one night stay at this hotel. Check-in was easy. Staff were lovely. Our room was upgraded for free which was amazing. Room was clean. Breakfast buffet was ok.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
Dirty
No room ready when we arrived around 7 pm (no second pair of the towels).
Smelly bathroom, very dirty pair of the chairs. Curtains dirty.
If the room would be cleaned properly it would be nice experience.
Very poor hygiene cleaning standards, however coming in across of the UK.
I would not recommend this hotel at all
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
All good
Great food, excellent service.
Alistair
Alistair,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
No air con in height of summer
Wouldn’t stay again, only good thing was location
Lynsey
Lynsey,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Good for Cheltenham and Gloucester
Location and access is excellent. The staff, as ever, were superb and attentive to our needs. Bedroom was sparklingly clean and the bed very comfortable. However, room was very hot and air-conditioning not working (showing Error 004) and the stand-alone heater/fan rather flimsy and very noisy. Also the bathroom was looking a bit tired. But our needs were met and we would stay there again if in the area.
Stephen
Stephen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Stop off.
The hotel in our minds was very tired particularly the restaurant.
Outside was very poor.
Whilst the staff were most welcoming the property was not.
Not easy to find as confusion with the name Ramada or Regent ?
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Very tired hotel much in need of upgrade in the public areas, staff were helpful and friendly.
Gary
Gary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Gail
Gail,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 20 日
Needs refurbishment…..hot meals should be served on hot plates not cold ones.
David
David,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 17 日
Debbie
Debbie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
Initial impression... it didn't change.
The external view of hotel as i drove in was very tatty/untidy - it didn't give a good impression. The car park was unkempt and there were people in cars loitering. The bins were all full.
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
john
john,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Carlos
Carlos,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Poor hotel
The room was large and everything looked dated. Unfortunately for us the air conditioning wasn’t working and hasn’t been for months but it was the hottest weekend this year and the room felt like an oven and stayed so the three days we were there. We hardly got a wink of sleep. The bathroom was shabby and had long black hairs on the floor which were still there 3 days later. When the toilet rolls ran out we got a pile of tissues left for us to use. The towels were ragged at the ends. The breakfast was adequate but we didn’t see a member of staff at all this morning, and nothing was topped up. The dining room was shabby and had had a leak at sometime in the ceiling and the wallpaper was peeling off the walls. There was no one on the reception desk when we left so didn’t see a member of staff all morning. We won’t be going back I’m sure.
Tanya
Tanya,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Jessica
Jessica,1 晚行程
Expedia真实 住客点评
6/10 好
2025 年 7 月 13 日
Too hot
Room was clean. But far to hot no air con we had a electric fan which just circulated warm air. Could hardly feel it.
Breakfast was adequate. Dining room staff ran off their feet kept running out of things and had to ask the staff x