The staff is nice. The room is clean and tidy. It is also well decorated and comfortable. The bed is big.
Breakfast is delicious and the bread is freshly made.
However, the location is quite far away from the Waverley Station, you need to walk at least 12 minutes to the hotel. At night, there is some noise in the toilet. (The noise maybe from the mechanical device.) The lift is quite small.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 8 月 5 日
Perfect
-Very friendly staff- helped me pack breakfast as I had to leave v early in the morning
- location is perfect , just few min walk from Tube station
- definitely will stay here if visit London. Again
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 2 月 12 日
Pei-Chieh
Pei-Chieh,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2019 年 2 月 12 日
Pei-Chieh
Pei-Chieh,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2019 年 1 月 11 日
真实旅客
3 晚行程
Expedia真实住客点评
6/10 好
2018 年 10 月 20 日
Nice staff
The manager is very helpful.. We requested to change the room from basement to upper floor. She found a room and let us put the baggages in room before cleaning.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Marie Emmanuel Serge
Marie Emmanuel Serge,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
You feel like part of their family,
Probably the sixth time I have stayed in this hotel. It’s comfortable they do a good breakfast.and the staff are really nice..Roberta and Annette like to make the guests feel welcome, and there’s no reason whatsoever that the next time I am in London we will stay at Henley house hotel.
Rita
Rita,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Small, boutique hotel with nice touches of luxury
Excellent location just around the corner from Earls Court tube station and easy walking distance to restaurants and fast food outlets. Very quiet street. My single room on the top floor had a nice outlook over the park, lots of natural light. The room was small but very modern and had everything I needed with a few nice touches like a robe. It was very comfortable although I am a small person and I don't think it would be suitable for very tall or large people.
Cleanliness was average, could have been better, but adequate. Shower pressure was very low, but that could be due to being on the top floor.
Some noise at night from adjoining rooms, especially when people are outside in the hallway, but this is probably to be expected in this type of small hotel where space is a premium and it is difficult to install sound proofing.
Free breakfast was very good, especially enjoyed the pain au raisins which were delicious.
Front of house staff were super friendly and helpful, right from check in to check-out. No problem storing luggage following check-out until it was time to go to the airport. Free spiced tea and biscotti at reception was nice too.
Chris
Chris,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great value friendly staff
Great value with very friendly staff
Marie
Marie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Susanne
Susanne,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Perfect stay.
Morag
Morag,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Alastair
Alastair,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Lovely place
Lovely place in a perfect location
Antony
Antony,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 6 日
Jonas
Jonas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 29 日
Never again this hotel
I think this was the worst hotel experience I've had in London.
First of all the safety box was open, but did not work, and I mentioned at the reception desk. Well, they "opened it".
Tv did not work either. The shower was very cold or very hot. I had to wait minutes to get warm water, and it was hot! You could nor adjuat it just warm. The first night after this I went downstairs to tell all that, some body came to check the safety and tv. I found out that nobody even tried if safety works. It was run out of battery. Tv was fixed and batteries to safety. The shower not.
And: I just got one tiny shower gel bottle. The second night I had to wash with shampoo.
Room was clean, hotel near tube station breakfast ok.
Pirjo
Pirjo,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 28 日
Trevligt hotell
Trevligt litet hotell nära tunnelbanan. Liten men fullt tillräcklig frukost och bra rum. Rekommenderas.
Åsa
Åsa,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
Great stay, the customer service needs improvement
Overall, a pleasant stay with clean rooms and a great location. However, I was disappointed by the attitude of one of the front desk staff. This issue kept it from being a perfect experience but it’s still a solid choice.
真实旅客
7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
The staff did an excellent job of welcoming us and attending to our needs. They offered help even before we asked for it. The breakfast was excellent The location only two blocks from the Earls Court tube. Good pubs in a few blocks distance a Marks & Spencer mini store half a block away. Wine shop also a half block. Starbucks just around the corner. Competitive fare. The elevator was very small not sure a wheelchair could get in and if even if it did, there are still stairs to negotiate.