Located in the heart of Heraklion, Porta Suites offers a warm welcome with amenities like dry cleaning and laundry services. With multilingual staff on hand to help plan your day, unwind with in-room WiFi or take advantage of luggage storage. Guests rave about the helpful team.
Natural History Museum of Crete - 9 min walk - 0.8 km
Historical Museum of Crete - 10 min walk - 0.9 km
Heraklion Town Hall - 10 min walk - 0.9 km
Heraklion Archaeological Museum - 14 min walk - 1.2 km
Getting around
Nikos Kazantzakis Airport (HER) - 14 min drive
Airport shuttle (surcharge)
Restaurants
Frankly Cafe - 8 min walk
Βουρβουλάδικο - 7 min walk
Black Drop - 7 min walk
Hacienda - 6 min walk
Triaina - 8 min walk
About this property
Porta Suites
When you stay at Porta Suites, you'll be just a 5-minute drive from Heraklion Port and Heraklion Archaeological Museum. Also, this guest house is within a short drive of Palace of Knossos.
At a glance
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Hotel size
10 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
Babysitting*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking includes off-street options
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Traveling with children
Babysitting (surcharge)
What to do
Boat tours nearby
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2023
Locally sourced food is prioritized
Renewable energy used
Double-glazed windows
Uses some LED lighting
Lockers available
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Kitchen
Stovetop
Oven
Free bottled water
Cookware, dishes, and utensils
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
Uses some LED lighting
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1279996
Also known as
Porta Suites Heraklion
Porta Suites Guesthouse
Porta Suites Guesthouse Heraklion
Frequently asked questions
Does Porta Suites offer free cancellation for a full refund?
Yes, Porta Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Porta Suites?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Porta Suites?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Porta Suites?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Porta Suites and nearby?
Have fun during the warmer months with activities nearby such as boat tours.
Does Porta Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker and cookware.
What's the area around Porta Suites like?
Porta Suites is a short 15-minute walk from Heraklion Archaeological Museum and 8 minutes' walk from Natural History Museum of Crete.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.6
Amenities
9.8
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
The property's hot tubs and outdoor areas with sea views were a highlight for many guests, making for a relaxing and enjoyable experience. (7 reviews)
Airport transportation was easily accessible with good bus and taxi options nearby. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Couldn’t be happier with our stay at Porta Suites. So comfortable and clean and near everything in the center. And the hot tub at the end of the day was the cherry on top. Very nice staff also!
Amy
Amy, 3-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Amenities in room were perfect. Location very good as it is walking distance to a lot of restaurants, shops and other point of interests.
Claude
Claude, 3-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Beautiful place, loved the private patio with hot tub!
Tamela
Tamela, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2024
Location is perfect.
kevin
kevin, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Good communication
Clean modern convenient
caroline
caroline, 2-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Comfortable for one night!
RUT
RUT, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2023
Lovely apartments. Staff very helpful and friendly.
Helen
Helen, 14-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Lovely property close to city center
Excellent property close to city center. Well appointed suite with all amenities. The big balcony with the heated tub made it fantastic. Suite itself is spacious, super clean and well appointed and everything was punctual and like clockwork.
Sandeep
Sandeep, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Very new and open concept studio with great kitchen. Our suite had an outdoor patio which hot tub so was an amazing stay at the end of a long trip. Very comfortable and great communication. A little hard to find in an alley if you drive but they do provide a secure parking lot.
Barbara
Barbara, 3-night trip
Verified
10/10 Exceptional
Dec 10, 2023
Excellent stay
We had an amazing stay. The staff is very welcoming and helpful. The suite was beautiful, clean and filled with all the necessities. Outdoor area with jetted tub was lovely. Definitely coming back here, great value. Thank you for a very pleasent experience :)
Eva
Eva, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2024
The ground floor apartment has a courtyard and hotub. The suite was super clean. Both reception and cleaning staff were really helpful.
There are shops and restaurants all within walking distance. The beach is about 30 mins walk away head to the port and walk right along the front. Would definitely book this property again
Rachel
Rachel, 9-night trip
Verified
10/10 Exceptional
Aug 10, 2024
Amazing stay close to the port / highly recommend!
This was our favourite hotel during our two weeks in Greece! What a fabulous hotel with so many amenities and modern features. This hotel is especially friendly towards families with the large space and the bathroom is huge! What a lovely bonus to have two balconies… As well as a hostess, who is very responsive to our questions after hours.
I would highly recommend anyone considering staying. Our family wished we could’ve spent more time at this hotel.
Payal
Payal, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2024
I arrived super early in the morning but the staff made sure that I had the door code and could get right into my room when I got there, even though the staff wasn't there yet. VERY appreciated. And the room was gorgeous. It was nice to stay in something with a kitchen.
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Heaven!
What an amazing place to stay. Beautiful suite with plenty of space, all the amenities you need and the jacuzzi is wonderful! Close to everywhere, lots of nice brunch places around and very good bus network to beach and airport too. Very warm and friendly at reception and happy to help with everything. They also provide a handy list of things to do, advice on places to eat and drink and we tried many and were all fab! :)
Gary
Gary, 4-night trip
Verified
10/10 Exceptional
Jul 30, 2024
The property was lovely and modern with an all new suite! Great location only a 10 minute walk to town centre. However we did have trouble parking due to narrow roads and the offer of a park long lot from suites provided to us was again through narrow roads with a charge which was not ideal, so if you are driving, you can find parking down the main road of Lidl for free and around the area in wider streets
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
May 26, 2024
Porta Suites are situated a short walk away from the bustle of the town centre with local facilities such as shops and bars literally a couple of minutes away. For transport, buses and taxis are also nearby. The highlight for our five-night stay however was the suite itself which was new (2023), clean, modern and spacious. The balcony with sea view was large, and the hot tub was a great place to watch the sunset from. Reception staff were available, friendly and helpful, with good communication prior to our arrival. Overall, a fabulous place to stay and we highly recommend it.
Jonathan
Jonathan, 5-night trip
Verified
8/10 Very good
Oct 5, 2025
A very clean hotel with lovely staff! Our room was super clean and spacious, and enjoyed two balconies, one on each side of the room. The main balcony we used was at the back of the hotel with a nicer view, as the front balcony was a bit noisy with shops and directly across from a gym. The area is more of a city vibe, and we were hoping for an island vibe - a bit disappointing but still pretty. We did not get a car, but travel was limited. The closest beach is 20 minutes away, and to take a taxi was 30 euro one way. There is a nice square with food shops about a 15 minute walk away, and some closer food options about a 7 minute walk away. One place we truly enjoyed was Kafenion To Syntagma, which is around the corner from the hotel. The owner was a lovely woman, and the best part of the surrounding area. Overall our stay was great!
Melanie
Melanie, 2-night trip
Verified
6/10 Good
Sep 11, 2024
I was a quite disappointed I paid for a junior suite with a balcony and didn’t get that because for me it wasn’t what was shown to me when I booked. There was dogs barking late at night mostly which disturbed my sleep too.
Staff overall were excellent and very friendly and helpful!
Anthony
Anthony, 6-night trip
Verified
10/10 Exceptional
May 8, 2026
The location is perfect to walk around the city and in very quiet area. We had a hot tub and two sunbeds in the big balcony and enjoyed so much! The interiors are beautiful and very clean. Definitely want to come back here.
KyongYong
KyongYong, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Great place.
Marcin
Marcin, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2025
It was a beautiful hotel room very spacious!
jaymie
jaymie, 4-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Great place in Heraklion. They have parking.
Nice people
Charles R
Charles R, 3-night trip
Verified
10/10 Exceptional
Jul 4, 2025
Fabulous Modern Unit
Fabulous modern unit in the heart of Heraklion. Easy walk to everything.