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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property
Luxury hotel with spa, near Shinjuku Gyoen National Garden

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Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Presidential Penthouse (Sora) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Exterior
Presidential Penthouse (Kaze) | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, highchair
Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Reviews

9.8 out of 10
Exceptional
In the heart of Tokyo, BELLUSTAR TOKYO, A Pan Pacific Hotel offers a luxurious oasis with dry cleaning/laundry services and a bar. Guests can indulge in Japanese cuisine at one of the 3 on-site restaurants or relax at the onsite spa. With free in-room WiFi and multilingual staff available to assist, this hotel provides convenience and comfort.

Popular amenities

  • Bar
  • Spa
  • Gym
  • Free WiFi
  • Parking available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff

For families (6)

  • Free cribs/infant beds
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CNY4,531
CNY5,732 total
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Double Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Jetted bathtub
Hair dryer
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Twin Room, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | 42-inch LED TV with cable channels, TV

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Deep soaking bathtub
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Deluxe Studio

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Premier Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Premier Studio, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep soaking bathtub
Hair dryer
  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021

What's nearby

  • Shinjuku Isetan - 10 min walk - 0.9 km
  • Isetan Department Store Shinjuku - 11 min walk - 1.0 km
  • Shinjuku Gyoen National Garden - 2 min drive - 1.5 km
  • Waseda University - 4 min drive - 3.2 km
  • Meiji Jingu Shrine - 5 min drive - 3.0 km

Getting around

  • Haneda Airport (HND) - 42 min drive
  • Seibu-Shinjuku Station - 2 min walk
  • Shin-Okubo Station - 8 min walk
  • Okubo Station - 11 min walk
  • Shinjuku-nishiguchi Station - 6 min walk
  • Higashi-shinjuku Station - 10 min walk
  • Nishi-shinjuku Station - 12 min walk

Restaurants

  • ‪Reis Kebab Shinjuku - ‬1 min walk
  • ‪200yen bar moon walk 西武新宿駅前店 - ‬1 min walk
  • ‪ゴーゴーカレー歌舞伎町スタジアム - ‬1 min walk
  • ‪新宿かき氷専門店 - ‬2 min walk
  • ‪アイドルハウス あんじゅえーる - ‬2 min walk

About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

At BELLUSTAR TOKYO, A Pan Pacific Hotel, you'll be just a 5-minute drive from Shinjuku Gyoen National Garden and National Stadium. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Shinjuku-nishiguchi Station is 6 minutes and Higashi-shinjuku Station is 10 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 97 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • This property is located in Kabukicho Tower. The lobby is on the 18th floor.
    • This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.
    • A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including elevators, will not be available during this time.
    • This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
    • Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
    • This property's lobby is located on the 18th floor.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 3600 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Baby bath
  • Bed rails
  • Corner guards
  • Stroller

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Mini-fridge
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA sunya. The spa is open daily.

Dining

Restaurant Bellustar - Onsite restaurant.
Bar Bellustar - Onsite bar. Open daily.
Teppan Ten-yu - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Sushi Jin-E - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6958 per person

Renovations and closures

The property will be renovating from May 26 2025 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 12650.0 per day
  • High chairs are available for an extra charge of JPY 0 per day

Parking

  • Covered self parking costs JPY 3600 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo

Frequently asked questions

Does BELLUSTAR TOKYO, A Pan Pacific Hotel offer free cancellation for a full refund?

Yes, BELLUSTAR TOKYO, A Pan Pacific Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Yes. Self parking costs JPY 3600 per night. Parking spots may be limited.

What are the check-in and check-out times at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at BELLUSTAR TOKYO, A Pan Pacific Hotel and nearby?

BELLUSTAR TOKYO, A Pan Pacific Hotel has a spa and a fitness center.

Are there restaurants at or near BELLUSTAR TOKYO, A Pan Pacific Hotel?

Yes, there are 3 onsite restaurants, featuring Japanese cuisine.

What's the area around BELLUSTAR TOKYO, A Pan Pacific Hotel like?

BELLUSTAR TOKYO, A Pan Pacific Hotel is a short 6-minute walk from Shinjuku-nishiguchi Station and 10 minutes' walk from Shinjuku Isetan.

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BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
View
Room
Location
Breakfast

What guests liked

  • Breakfast was delicious and filling, with a buffet option and private al la carte service available. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A superb hotel

Tokyo isn't an exotic location but the room and staff at Bellustar make you feel like you're in your own little bubble. The rooms are fab, the staff are some of the most helpful and attentive I've ever encountered, couldn't recommend more. Spa as well, beyond excellent, both facilities and treatments. One point for improvement - coffee and breakfast at the hotel aren't wow, but everything else really is.
Tana, 1-night trip

10/10 Exceptional

Beautiful hotel will recommend to anyone visiting Tokyo.
Daresha, 2-night trip

10/10 Exceptional

The best hotel in Tokoyo!!!
Shandriel, 3-night trip

10/10 Exceptional

Couldn’t be happier. After a day of hustle bustle, the hotel provide tranquility and the best service. Rooms are amazing!
Amanda, 3-night trip

10/10 Exceptional

This property was awesome, made us feel right at home. My partner and I were traveling from the states and from the first contact with the staff we felt extremely welcomed. I highly recommend this property, you won’t regret it!
Emerald, 4-night trip

10/10 Exceptional

Location is Great Good access to transportation Excellent Staff
miguelangel, 5-night trip

10/10 Exceptional

Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Justin, 1-night trip

10/10 Exceptional

The concierge was fantastic.
Paul, 4-night trip

10/10 Exceptional

Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Lesley, 1-night trip

10/10 Exceptional

Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Larry, 2-night trip

10/10 Exceptional

Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Michael, 6-night trip

10/10 Exceptional

Nice Hotel! Convenient transportation and meals. Hotel staff service is very good.
Wing Sze, 4-night trip

10/10 Exceptional

Great hotel in a great location. Helpful staff
Shaun, 2-night trip

10/10 Exceptional

Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Shervin, 4-night trip

10/10 Exceptional

Modern, luxurious and very close to Tokyo nightlife
Pavel, 1-night trip

10/10 Exceptional

Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
2-night trip

10/10 Exceptional

The Best!

One of the top hotels I’ve stayed at. Amazing service and accommodations!
Jeffrey, 4-night trip

10/10 Exceptional

Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Ali, 3-night trip

10/10 Exceptional

Very nice view and help staff.
Hei Man, 2-night trip

10/10 Exceptional

Best hotel in Japan

One of the best hotel I have stayed. Location is great , roomy and clean . Service is top top ! Have nothing bad to say .
Stacey, 2-night trip

10/10 Exceptional

The staff are all exemplary in every way. The room was astoundingly comfortable and worth every cent. The breakfast was a delight every morning. This shall be my go to hotel in Shinjuku from here on out.
Loxton James, 4-night trip

10/10 Exceptional

We had an AMAZING stay here. The hotel is gorgeous, new, and well maintained. The staff were so accommodating, kind, welcoming and professional. The location is great, and is amazing if you are looking for an area where there is always something to do. We also had a view of Mt Fuji from our room!! Would definitely come back!
Drew, 3-night trip

10/10 Exceptional

Service staffs are very good & helpful
kelvin, 5-night trip

10/10 Exceptional

I rarely rave about hotels but the BELLUSTAR was very special. It’s a 5 star property but not at all fussy. Our stylish room was on the 42nd floor, with a great bathroom, very comfortable bed, nice sitting area and a spectacular view. The location is in the heart of Shinjuku with easy access to many sites and subway lines, but the noise and chaos can’t be felt or heard from the oasis of the hotel. Most impressive however was the unbelievable level of service. The concierge sent someone to the train station to purchase our bullet train tickets, and then wrote out detailed directions for what to do at the station. Can’t recommend the BELLUSTAR highly enough.
Nancy, 4-night trip

10/10 Exceptional

Everything is excellent
jevaughny, 3-night trip