Our stay was pretty good. Exceptional Shout out to Megan who made our check in quick & smoothly. Fableen who made our breakfast experience great. Mason who helped me to check if possible to do early check-in.
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
Room was not ready on time, apparently there was a staffing issue with housekeeping.
Awoken in middle of night by yelling outside. Not uncommon in downtown Nanaimo but perhaps better window soundproofing would have helped.
Otherwise a nice hotel up to the usual Marriott standards.
Greg
Greg,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
awesome location
The stay was amazing , slept great . I did not like the powder for creamer ,they did bring some creamer when asked . Due to their eco standards ,the condiments were not replenished or garbage emptied daily . We did have to ask for those needs to be met . Normally the garbage would not be a issue. We did have a toddler with us . Diapers and wipes .The staff was great, the pool was fun. Hot tub is lacking jet power . All in all ,excellent ++stay .
Pamela
Pamela,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Nico
Nico,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Cristina
Cristina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Andy
Andy,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Destiny
Destiny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
Uncomfortable bed
Bed was terrible! Soft in middle; kept rolling toward centre of mattress. Too bad because otherwise room was lovely.
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Awesome hotel!
Great stay in a very convenient location!
Charles
Charles,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
No bottled water
I absolutely love this hotel but I have decided I probably won’t stay at it again just for the simple fact that it didn’t supply bottled water. I have a couple ill illnesses that I deal with and I need to take medication almost 4 times a day and then at bedtime, so it’s nice to have bottled water and I have never been at a hotel yet where they didn’t have it This being sad they did have it downstairs but I had to pay nearly $10 for four bottles and I just really found that I stayed at a hotel that was more than other hotels. I’ve stayed at in Nanaimo before and I would’ve expected. They would’ve had bottled water fortheir customers. Maybe it’s something that you should ask at the front desk if people need any water because I need water it’s not an effect. Their customers. Maybe it’s something that you should ask at the front desk if people need any water because I need water it’s not just being there and not being drank or having a couple sips out of it and being wasted! I do not drink water out of a tap. I haven’t in years and that’s also for reasons to do with auto immune so I just feel like that no water being there in our room was very strange and I haven’t seen this yet if this is the new up-and-coming wayto not waste water bottles I get it but then let people know. Please let people know because the pills that I take at night time I need water to take them and I will not drink hotel water. I will not drink City water sorry if I sound like a prima donna. I’m not!!
catherine
catherine,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Washington
Washington,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 29 日
Privacy and Security breach
It was clear that there was something or someone of a security concern nearby that was unsettling from the get go. I called and confirmed an early check in for between 1 to 2 however was not able to get jnto my room until 4:30. Most importantly and concerning is after being in the lounge area for 2-3 hours (after checking in and being in my room) i went to my room for the night and my door was open with the deadbolt switched over, which absolutely suggests someone was in there while i was in the lobby area. Coincidently the person i was travelling with advised they were not necassarily a supporter of the politician that we learned the following day was also staying there while conversing with another supposed guest of the Hotel. The "security" team for this person were so obvious depsite their best efforts and i have no doubt were in my room while i was not.When i approached the staff it was clear that they were not being honest about what had occurred and only offered to move me into another room. They missed the point entirely, if you'll allow someone to go into my initially reserved room why would another one be any different? I asked if they had cameras in the hallways so we could all determine whether my concerns were warranted and was told they do not, which is VERY hard to believe being a very new, modern, downtown hotel. I would never stay here again based on that alone.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 26 日
Parking
Parking is in the parkade next to the hotel and charged @ $9.00 + GST per night.
Make sure your license plate number is clearly written on the piece of paper when checking in.
A typo was made when hotel staff entered my licence plate in the system and the next morning I found a ticket for a parking violation. The hotel did take care of the ticket, but it is a delay you don't need first thing in the morning when you are in a hurry to start your day.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Washington
Washington,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Marletta
Marletta,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
Doug
Doug,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Scotty
Scotty,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Hot tub not working, customer service zero, window view was a concrete wall, and unfortunately that was the highlight of our stay!!!! It was my gf’s bday and I was trying to take her to a nice place, this will be the last time we book again with the Marriott. The lady at the front desk bedside manner was most underwhelming at best but I have to assume that is par for the course at the Marriott Courtyard.
Thumbs down :(
Zach
Zach,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
close to lots of nice resturants
Richard
Richard,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 14 日
Hello there wasn’t anything online that hot tub wasn’t working the hotel said they would give me 25 percent discount through you
Tishee
Tishee,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Stay here every time I go through Nanaimo. Great location and clean and quiet rooms