At Chapter San Francisco, you'll be just a 5-minute drive from Moscone Convention Center and Golden Gate Park. Guests looking for a bite to eat can check out Pistachio Cafe, which serves breakfast and lunch. This Victorian hostel is also just a 5-minute drive from Union Square and Lombard Street. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: California St & Van Ness Ave Stop is 4 minutes and California St & Polk St Stop is 6 minutes.
At Chapter San Francisco, you'll be just a 5-minute drive from Moscone Convention Center and Golden Gate Park. Guests looking for a bite to eat can check out Pistachio Cafe, which serves breakfast and lunch. This Victorian hostel is also just a 5-minute drive from Union Square and Lombard Street. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: California St & Van Ness Ave Stop is 4 minutes and California St & Polk St Stop is 6 minutes.
At a glance
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Hotel size
40 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (17 years old and younger) not allowed
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Offsite parking within 1100 ft (USD 40 per day), from 6:00 AM to midnight; reservations required
Street parking available
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Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Water dispenser
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 1905
Communal living room
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Water dispenser
Lockers available
Victorian architecture
Accessibility
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
42-inch LED TV
Digital TV channels
Streaming services
Home comfort
Heating
All-in-one washer and dryer
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
3 bathrooms
Shower only
Soap and shampoo
Hair dryer
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
Food and drink
Full-sized refrigerator/freezer
Microwave
Shared kitchen access
Toaster
Free tea bags/instant coffee
More
Daily housekeeping
Shared accommodations
Mobile key entry
Special features
Dining
Pistachio Cafe - This café serves breakfast, brunch, and lunch.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 10 (subject to availability)
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Towels are available for an extra charge of USD 2 (or guests may bring their own)
Laundry facilities are available for an extra charge of USD 10
Parking
Parking is available nearby and costs USD 40 per day (1100 ft away; open 6:00 AM to midnight)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 812979298
Also known as
Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation
Frequently asked questions
Are pets allowed at Chapter San Francisco?
Sorry, pets aren't allowed.
Is parking offered on site at Chapter San Francisco?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Chapter San Francisco?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge of USD 10 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Chapter San Francisco?
No, this hostel doesn't have a casino, but San Pablo Lytton Casino (24-min drive) is nearby.
What's the area around Chapter San Francisco like?
Chapter San Francisco is in Western Addition, a short 4-minute walk from California St & Van Ness Ave Stop and 19 minutes' walk from Union Square.
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Reviews
Chapter San Francisco Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staff
Shower
Toilet
Public transport
Food
Location
Room
Air conditioning
Bathroom
Refrigerator
Reviews
Verified
10/10 Exceptional
Jan 23, 2026
Clean room, great staff. Wonderful stay
Joseph
Joseph, 7-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Staff is great and convenient location!
Stephanie
Stephanie, 4-night trip
Verified
10/10 Exceptional
Dec 14, 2025
I like staying there , everything is close to me. The hostel is clean and affordable
Sami
Sami, 3-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Better than expected. Small and cozy. Didn't feel like I was living in an overcrowded space. Very good idea how they parcel out the rooms.
Nicholas
Nicholas, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Well located near downtown. Having a semi private room made a big difference.
Catherine
Catherine, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Nice place to stay
Nice place to stay, good area
Dennis
Dennis, 28-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Very clean and quiet
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Clean room, washrooms, showers, and lounge! Great location for exploring San Francisco. Street parking is free as long as you look carefully at the signs because cars get towed for not obeying the times allowed for parking.
Jenny
Jenny, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Great modern hostle at a very reasonable price and providing all the basics. Good atmosphere and safe. Definitely recommend!
Mehran
Mehran, 3-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Great stay! I had the private cabin to myself so it was pretty quiet. Everything was also very clean and the staff were very friendly. It’s also very close to many restaurants and able to walk to bus stop close by.
Cristine
Cristine, 2-night trip
Verified
8/10 Very good
Oct 16, 2025
Lounge space is pretty small, but clean and efficient. Associate on ring bell was very helpful getting me set in. Bed space was nice and private. My best hostel experience yet.
K'von
K'von, 4-night trip
Verified
10/10 Exceptional
Nov 1, 2024
Great location, great staff, great facilities
Zachary
Zachary, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Me and my partner were in a pod here. It was both our first time staying in a hostel, which went great. First, it was easy to communicate with my personal phone by text message for codes and inquiries with staff. Second, this hostel may not be in the best of areas in SF, but me and my partner felt safe, as we avoided venturing out too late at night. Otherwise, our stay was comfortable and the communal bathrooms/showers stayed consistently clean thanks to housekeeping staff. Furthermore, our pod seemed quite soundproof, so any roommates in the pod next to us were unbothered and vice versa. Additionally, there was a storage room to put in our rental bikes, which was nice. Overall, it was a clean and very affordable stay for me and my partner. Thank you!
Mary
Mary, 6-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Single female - first time in San Francisco
Hostel was perfect. I was in a female only room dorm which slept 4
Room was clean, showers and toilets clean. Kitchen was small but I didn’t actually use for cooking as was out all day. This place was ideal as central to what was needed
Sue
Sue, 4-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Very clean and friendly staff available for most of the day
Timothy
Timothy, 3-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Great place to clean up and to lay your head!
Janice
Janice, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2024
A perfect place to stay in SF. The location, staff all ideal for having a hassle free stay.
Danut
Danut, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
Great people, nice facilities
David
David, 1-night trip
Verified
8/10 Very good
Mar 5, 2025
Pretty okay hostel. Good location
Mario
Mario, 2-night trip
Verified
8/10 Very good
May 12, 2025
It's a hostel but extremely quiet. Very clean also.
Qing
Qing, 1-night trip
Verified
8/10 Very good
Jun 30, 2025
Loved it, everyone did their own thing and was respectful. Nice place to sleep in
Mmesoma
Mmesoma, 3-night trip
Verified
10/10 Exceptional
May 16, 2025
Everything is automated which makes checking in the out very efficient. Generally, I had a very comfortable stay
Harry
Harry, 5-night trip
Verified
10/10 Exceptional
Jan 16, 2025
This place is fantastic! Safe, clean and affordable. The staff were all amazing.
Kim
Kim, 2-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Toilets and shower facilities were clean. Pod style bed was comfy.