A clean and safe hotel. The staff were very welcoming and friendly, room was clean and looked recently decorated. Breakfast is included in your stay and is a mix of English and Continental options, and the drinks machine is also available outside of these times so you can make yourself a drink while at the hotel. Breakfast items were replenished promptly as they were being used. Breakfast is served from 7.30 to 9.30am. The whole hotel looked recently renovated and there is CCTV coverage inside and outside. In terms of accessibility from what I could see there is a ramp leading up to the hotel entrance and a lift.
There is some car parking available however because it is so limited you are advised to book this in advance if you need to use this.
In your room there's a kettle with two mugs and some tea and coffee choices. There are several options to buy food or have food in or as a takeaway down the road near the Forest Gate tube stop, which takes you into London on the Elizabeth Line, a 5-7 minute walk.
I felt safe staying there as a single female and would come again, 10/10. You might find the room a bit small if you are more than one person sharing but it was just fine for me overnight.
Suggestions for future improvements:
Install a peephole in each door and a chain for the doors for additional security. There are two dispensers in the shower but as they were not labelled, I was unsure what they were (shower gel or shampoo perhaps?), I therefore did not use them ><